Agency-nursing work: perceptions and experiences of agency nurses

Manias, Elizabeth; Aitken, Robyn; Peerson, Anita; Parker, Judith; Wong, Kitty

doi:10.1016/s0020-7489(02)00085-8

Cited by 32 publications

(71 citation statements)

References 14 publications

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“…15 TNS reported inadequate support in general from hospital management. Communication between TNS and permanent staff appeared to play an important role in the quality of care.…”

Section: Process Measuresmentioning

confidence: 99%

Patient care outcomes and temporary nurses

2015

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“…15 TNS reported inadequate support in general from hospital management. Communication between TNS and permanent staff appeared to play an important role in the quality of care.…”

Section: Process Measuresmentioning

confidence: 99%

Patient care outcomes and temporary nurses

2015

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“…Nurses prefer to go to areas where they are experienced and that they recognize as their specialty, for example, intensive care, medical or surgical. [7][8][9] They explain that their reluctance emanates from a fear that they are unsafe or appear incompetent.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Agency or nonpermanent staff are often left out of the decision-making process and junior members of staff are encouraged to seek advice from permanent staff members over nonpermanent staff. 7,9 Even worse they sometimes wonder if they have missed things that they did not know about.…”

Section: a Bit Stressful At First But It Hasn't Been As Bad As mentioning

confidence: 99%

Nursing from the casual pool: Focus group study to explore the experiences of casual nurses

Fitzgerald

McMillan

Maguire³

2007

Int J of Nursing Practice

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The use of flexible non-contract nursing staff is increasing in Australia and in other countries where there is currently a nursing shortage. There is sparse empirical evidence relating to the experience of these nurses. This focus group study with six groups of enrolled and registered nurses in one regional health authority in New South Wales reports on the challenges and rewards of working through the casual pool. The textual data were coded and reported in themes and subthemes; the overarching theme is balance of social and professional life, while subthemes are social politics, nursing work and professional performance. The results reveal that nurses who work from the casual pool have insight into the work environment and culture of clinical teams that is untapped formally. They have little or no chance to provide clinical teams with feedback or receive feedback on their own performance. The consequence of this study has been the development of a two-way performance intervention to promote high standards of care from nurses who work from the casual pool and the promotion of safe clinical environments and cultures.

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“…Both studies explored the experiences of agency RNs (Hass et al, ; Manias et al, ) using data collected via face to face interviews. Manias et al () used semi‐structured questions related to employment conditions, interactions between the nursing agency, hospital staff and patients, recognition of professional knowledge and skills by the agency nurse and other health professionals, opportunities for career development and limitations in the role of the agency nurse. The participants were asked to expand on their responses allowing them to put forward their own views (Manias et al, ).…”

Section: Resultsmentioning

confidence: 99%

“…Manias et al () used semi‐structured questions related to employment conditions, interactions between the nursing agency, hospital staff and patients, recognition of professional knowledge and skills by the agency nurse and other health professionals, opportunities for career development and limitations in the role of the agency nurse. The participants were asked to expand on their responses allowing them to put forward their own views (Manias et al, ). Hass et al () used a Husserlian phenomenological approach and collected data by using broad open‐ended interview questions.…”

Section: Resultsmentioning

confidence: 99%

The experiences of the agency registered nurse: An integrative literature review

et al. 2019

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Aim To examine experienced registered nurses' motivations for choosing agency work, their experiences and perceptions of agency nursing and how they meet their regulatory professional development obligations. Background Agency registered nurses are employed by healthcare organizations to meet staffing shortfalls and contain costs. Methods Using an integrative review framework, four databases (CINAHL, Medline, Embase and Scopus) were systematically searched between 2000 and 2017: study selection followed the Preferred Reporting Items for Systematic reviews and Meta‐analyses. Results Our search identified 491 sources. From these, two primary qualitative sources were included in this review. Four themes were identified: orientation, allocation of the agency nurse, isolation in clinical practice and lack of education opportunities. Conclusion Given the limited literature on agency nurses and how to support them, further research is required on this subject. Implications for Nursing Management Support for agency nurses is necessary, so they can seamlessly integrate with the healthcare team to provide safe patient care. This review may assist managers to identify strategies to effectively engage and support agency registered nurses in the acute care nursing team. The gaps identified highlight the need for further research to explore agency nurses' motivations, and support needs to inform future strategic workforce planning.

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Agency-nursing work: perceptions and experiences of agency nurses

Cited by 32 publications

References 14 publications

Patient care outcomes and temporary nurses

Patient care outcomes and temporary nurses

Nursing from the casual pool: Focus group study to explore the experiences of casual nurses

The experiences of the agency registered nurse: An integrative literature review

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