“…43,44 Likewise, access to after-hours care coordinated with the primary care provider is associated with lower rates of hospitalization and emergency department use, greater patient satisfaction and fewer unmet medical needs. [45][46][47][48] Continuity also has various components, including informational continuity (the availability of a patient's health information at the point of care), continuity with the same practice over time, and interpersonal continuity with the same clinician over time. 4,5,49,50 These last two aspects are the concepts most often referenced in primary care research; they have been associated with lower hospitalization rates, [51][52][53][54][55][56] lower complication rates for patients with chronic conditions, 55 fewer emergency room visits, 57,58 lower total costs 53 and lower episodebased costs for chronic conditions.…”