Advocating for Participation in Design: Designers’ and Non-designers’ New Roles and Responsibilities

Schelings, Clémentine; Calixte, Xaviéra; Elsen, Catherine

doi:10.18848/2325-162x/cgp/v14i03/9-27

Cited by 2 publications

(2 citation statements)

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“…They are called everyday, amateur, non-expert, or diffuse designers (Gonzatto, 2018) but never as users who also design. Users' negative identity is revealed by studies of collaboration and participation in design that distinguish between designers and non-designers (Grint and Woolgar, 1997;Rose, 2003;Sanders and Stappers, 2014;De Ruyck et al, 2019;Schelings et al, 2020). It seems like there is a potential danger of recognizing the intentionality, rationality and design thinking of the so-called users in their collaboration and participation in the production of material culture, largely conceived.…”

Section: Denouncing Userismmentioning

confidence: 99%

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User oppression in human-computer interaction: a dialectical-existential perspective

Gonzatto

Amstel

2022

AJIM

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PurposeThis research theorizes the condition of human beings reduced to being users (and only users) in human-computer interaction (HCI), a condition that favors them becoming objects or targets of commercial dark patterns, racialized profiling algorithms, generalized surveillance, gendered interfaces and heteromation.Design/methodology/approachThe reconceptualization of the users’ condition is done by confronting HCI theories on users with a dialectical-existential perspective over human ontology. The research is presented as a conceptual paper that includes analyzing and revising those theories to develop a conceptual framework for the user oppression in HCI.FindingsMost HCI theories contribute to the user oppression with explicit or implicit ontological statements that denies their becoming-more or the possibility of users developing their handiness to the full human potential. Put together, these statements constitute an ideology called userism.Social implicationsHCI needs to acknowledge its role in structuring oppression not just in sexism, racism, classism and ableism, but also the specific relation that pertains to HCI: userism. Similar to other fields, acknowledging oppression is the first step toward liberating from oppression.Originality/valueThe user is an existential condition for HCI theories, yet few theories can explain in depth how this condition affects human development. From the dialectical-existential perspective, the user condition can be dehumanizing. Computers may intensify existing oppressions through esthetic interactions but these interactions can be subverted for liberation.

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Section: Denouncing Userismmentioning

confidence: 99%

“…Users' negative identity is revealed by studies of collaboration and participation in design that distinguish between designers and non-designers (Grint and Woolgar, 1997; Rose, 2003; Sanders and Stappers, 2014; De Ruyck et al. , 2019; Schelings et al. , 2020).…”

Section: Denouncing Userismmentioning

confidence: 99%