Advising International Students in Engineering Programs: Academic Advisors' Perceptions of Intercultural Communication Competence

Zhang, Yi; Dinh, Trang V.

doi:10.12930/nacada-15-028

Cited by 15 publications

(22 citation statements)

References 29 publications

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“…The literature suggests that cross-cultural awareness training performs an important role in assisting academic and professional staff to support international students (e.g., Jacob et al, 2015 ; Vinther & Slethaug, 2015 ; Zhang & Dinh, 2017 ). However, focus group members expressed divergent views on this issue:…”

Section: Resultsmentioning

confidence: 99%

“…Staff development is crucial for university employees to effectively manage a diverse student body, and better understand student needs, and subsequently reap benefits for international students, the institution, and themselves. Domestic students will also benefit from cross-cultural exposure (Vinther & Slethaug, 2015 ; Zhang & Dinh, 2017 ). Professional development is particularly pertinent for professional staff, such as advisors, who can have a significant impact on the student experience (Briggs & Pritchett, 2010 ), but who, according to the literature, appear to receive little training to support international students (Jacob et al, 2015 ; Zhang & Dinh, 2017 ).…”

Section: The Role Of University Staff In Supporting Subcontinent Stud...mentioning

confidence: 99%

“…Domestic students will also benefit from cross-cultural exposure (Vinther & Slethaug, 2015 ; Zhang & Dinh, 2017 ). Professional development is particularly pertinent for professional staff, such as advisors, who can have a significant impact on the student experience (Briggs & Pritchett, 2010 ), but who, according to the literature, appear to receive little training to support international students (Jacob et al, 2015 ; Zhang & Dinh, 2017 ).…”

Section: The Role Of University Staff In Supporting Subcontinent Stud...mentioning

confidence: 99%

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Alleviating cross-cultural challenges of Indian subcontinent students: University staff perspectives

et al. 2022

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The growth in student numbers from the Indian subcontinent countries has increased exponentially in the Australian higher education system over the past decade. Unfortunately, this growth has not been accompanied by initiatives to address the distinctive cross-cultural challenges faced by this cohort. This paper seeks to identify academic and professional staff perceptions of how they can help alleviate the social and academic challenges faced by subcontinent students. Thematic analysis of multiple focus group interviews established a range of simple initiatives that university staff and decision-makers could introduce to alleviate these challenges. Academic and professional staff should clearly and repeatedly articulate course, assessment and integrity expectations and make use of pre-arrival and orientation interactions. The pedagogic environment should be customised to subcontinent students in the classroom, and written teaching materials should be supplemented with engaging videos, ideally subtitled. The introduction of cross-cultural awareness training for academic and professional staff would improve the learning experience of subcontinent students. Adequate resourcing of academic skills and English language support and mental health support services also emerged as valuable initiatives. The cross-cultural awareness training for academic and professional staff should also be customised to their specific roles.

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Section: Resultsmentioning

confidence: 99%

Section: The Role Of University Staff In Supporting Subcontinent Stud...mentioning

confidence: 99%

Section: The Role Of University Staff In Supporting Subcontinent Stud...mentioning

confidence: 99%

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Alleviating cross-cultural challenges of Indian subcontinent students: University staff perspectives

et al. 2022

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“…Academic advising as a profession has existed for many years in the global north and in Australia (Clark, 1989;Mann, 2020). The United States of America (USA) has produced a wealth of literature about advising models, practices, challenges and more (Aune, 2000;Donnelly, 2009;Heisserer & Parette, 2002;Pizzolato, 2008;Steingass & Sykes, 2008;Tuttle, 2000;Zhang & Dinh, 2017). Beatty (1991) for example, provides a brief but comprehensive narrative overview of the USA's National Academic Advising Association (NACADA), which was established in the late 1970s and is the official body concerned with academic advising in North America.…”

Section: International Literature On Academic Advisingmentioning

confidence: 99%

Making Known the Real: An Exploration of Academic Advising Practices in a South African Higher Education Context

Klerk

2021

Journal for Students Affairs in Africa

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This is the first in a series of papers that emanate from the author’s doctoral research. This research explores academic advising as a profession and academic advisors as practitioners in the South African Higher Education sector; it focuses on advising within the Faculty of Commerce, Law and Management (FCLM) at a research-intensive public university in South Africa. During the period of investigation, academic advising engagements between students and the author were logged, thus forming a baseline dataset for the doctoral study. In phase one of the data analysis, baseline data were coded and clustered into overarching and subsidiary categories. The baseline dataset consists of 34 subsidiary categories, which form part of seven overarching categories; it contains 2240 entries based on 1023 consultations with 614 individual students during the three-year period under investigation. Using Archer’s (1995, 2000, 2005) notions about Social Realism as a theoretical framework, the author critically scrutinises the complex nature of the work that academic advisors do in a layered analysis of the baseline data. The author posits that it is through these layers of interpretation that one moves from the layer of the Empirical (experiences), through the layer of the Actual (events), to what Archer calls “the Real”, that is, the layer of mechanisms or underlying driving forces that brings about what happens in the layers of the Empirical and the Actual. This paper focuses specifically on the role of the academic advisor; it postulates inferential observations about academic advising by using the baseline dataset as a way in, while keeping the academic advisor central to the discussion.

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“…The use of such communications in communication, according to scientists, increases the level of communicative competence of students. Zhang et al (2017) emphasize that an important place in ensuring intercultural communication between students is occupied by academic advisors.…”

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confidence: 99%

Social communications of students in the modern intercultural space

Kuzmenko

Tsoi²,

Goncharenko

et al. 2021

Laplage

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The aim of this article is to study the influence of social communications on the formation of relations between students in the intercultural space on the example of the State Higher Educational Institution "Vasyl Stefanyk Precarpathian National University" and Kyiv University named after Borys Hrinchenko. Methods: analysis, synthesis, abstraction, modeling, description, observation, comparison, tabular and graphical representation, questionnaires and generalizations. Results: It is determined that countries such as Australia, Canada, Great Britain, New Zealand, France and the Netherlands have the highest rates of attracting foreign students to study in higher education institutions. The most international universities in the world are the University of Hong Kong, ETH Zurich, Chinese University of Hong Kong, University of Oxford and Imperial College London, which occupy the first five positions in the World University Rankings 2021. It was found that most often social communication between students belonging to different socio-cultural groups occurs using social media.

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Advising International Students in Engineering Programs: Academic Advisors' Perceptions of Intercultural Communication Competence

Cited by 15 publications

References 29 publications

Alleviating cross-cultural challenges of Indian subcontinent students: University staff perspectives

Alleviating cross-cultural challenges of Indian subcontinent students: University staff perspectives

Making Known the Real: An Exploration of Academic Advising Practices in a South African Higher Education Context

Social communications of students in the modern intercultural space

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