Advantages and disadvantages of teleworking in healthcare institutions during COVID-19: A systematic review

Garavand, Ali; Jalali, Samaneh; Talebi, Ali Hajipour; Sabahi, Azam

doi:10.1016/j.imu.2022.101119

Cited by 9 publications

(9 citation statements)

References 57 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Brazil was one of the countries that dealt with the crisis caused by the coronavirus in the worst way worldwide [32]. In addition to protect against coronavirus infection, remote work was bene cial and even opened up work opportunities such as: telehealth, cost reduction for companies, autonomy and time management at home [41].…”

Section: Discussionmentioning

confidence: 99%

Psychosocial work aspects, work ability, mental health and infection rates of on-site and remote Brazilian workers during the COVID-19 pandemic – a longitudinal study

Andrade,

Andrews,

Sato

2024

Preprint

View full text Add to dashboard Cite

Background At the beginning of the COVID-19 pandemic, some workers had the opportunity to work from home, while others remained in on-site work. The aim of the present study was to compare the psychosocial aspects, work ability, mental health conditions and infection rates of Brazilian workers in remote and on-site work through a longitudinal study with quarterly follow-up assessments over a 12-month period.Method A total of 1,211 workers from different economic sectors participated in the study, 897 of whom (74.1%) worked from home and 314 (25.9%) remained in on-site work. Psychosocial aspects were assessed using the Copenhagen Psychosocial Questionnaire (COPSOQ). Work ability was assessed using the Work Ability Index (WAI) and the Work Ability Score (WAS). Mental health conditions and infection rate were recorded based on self-reported medical diagnoses. Online questionnaires were answered from June 2020 to September 2021, involving two waves of the COVID-19 pandemic. The groups were compared using chi-square tests, t-tests, and two-way ANOVA.Results In the first wave of the pandemic, remote workers reported more quantitative demands and work-family conflicts, whereas on-site workers reported more emotional demands, low development of new skills, low commitment, low predictability, low recognition, and low satisfaction. They also reported greater occurrences of unwanted sexual attention, threats of violence, and physical violence. In the second wave, the remote group continued to report high work-family conflicts, whereas the on-site group reported – in addition to the results of the 1st wave – low influence at work, low quality of leadership, and burnout. No significant difference was found between groups with regards to the WAI in either wave (1st wave: P = 0.46; 2nd wave: P = 0.62). Most workers in both groups reported good work ability in both periods. For the WAS, a significant difference was found between the 3rd and 12th months (P < 0.01) in both groups, with a mean reduction of 0.4 points.Conclusions Psychosocial critical aspects differed between groups. Work ability and mental health conditions were similar between remote and on-site workers. The encouragement of remote work could have prevented COVID contamination in the Brazilian population.

show abstract

Section: Discussionmentioning

confidence: 99%

Psychosocial work aspects, work ability, mental health and infection rates of on-site and remote Brazilian workers during the COVID-19 pandemic – a longitudinal study

Andrade,

Andrews,

Sato

2024

Preprint

View full text Add to dashboard Cite

show abstract

“…Many studies have explored the effects of teleworking on various aspects of work, such as job satisfaction [ 10 ], productivity [ 11 ], communication [ 12 ], social isolation [ 13 ], and work-life balance [ 14 ]. A recent systematic review study argues that while teleworking offers benefits like improved service delivery, enhanced satisfaction, support for healthcare providers, and cost reduction, it also faces challenges such as a lack of facilities, technology acceptance issues, and diminished interactions [ 15 ]. The study highlights the necessity for targeted management policies in healthcare to optimize teleworking’s advantages and mitigate its drawbacks.…”

Section: Introductionmentioning

confidence: 99%

How teleworking adoption is changing the labor market and workforce dynamics?

Elsamani,

Kajikawa

2024

PLoS ONE

View full text Add to dashboard Cite

This article investigates how teleworking adoption influenced the labor market and workforce dynamic using bibliometric methods to overview 86 years of teleworking research [1936–2022]. By grouping the retrieved articles available on the Web of Science (WOS) core collection database, we revealed a holistic and topical view of teleworking literature using clustering and visualization techniques. Our results reflect the situation where the adoption of teleworking in the last three years was accelerated by the pandemic and facilitated by innovation in remote work technologies. We discussed the factors influencing one’s decision to join the workforce or a specific company, besides the unintended consequences of the rapid adoption of teleworking. The study can aid organizations in developing adequate teleworking arrangements, enhancing employee outcomes, and improving retention rates. Furthermore, it can help policymakers design more effective policies to support employees, improve labor force participation rates, and improve societal well-being.

show abstract

“…However, despite the significant role of POs as supporters and advocates, we found no comprehensive reviews synthesizing the existing research literature on their digitalization efforts during the COVID-19 pandemic. While several reviews have addressed the use of digital technologies in healthcare during the pandemic [17][18][19][20][21], the specific focus on POs remains conspicuously absent. This gap leads us to our central research question: How have POs adapted digitally in response to the COVID-19 pandemic?…”

Section: Introductionmentioning

confidence: 99%

Patient Organizations’ Digital Adaptations to the COVID-19 Pandemic: A Scoping Review (Preprint)

Wallraf,

Dierks,

John

et al. 2024

Preprint

View full text Add to dashboard Cite

BACKGROUND Patient organizations (POs) play a crucial role in supporting individuals with health conditions. Their activities range from counseling to support groups to advocacy. The COVID-19 pandemic and its related public health measures have prompted rapid digital transformation efforts across multiple sectors, including healthcare. OBJECTIVE The objective of this scoping review was to explore how POs digitally adapted to the pandemic-related circumstances, focusing on aspects such as the technologies used, positive outcomes, and challenges encountered. METHODS This scoping review followed the JBI Scoping Review Methodology and adhered to the PRISMA-ScR reporting guidelines. A systematic search of PubMed, the Web of Science Core Collection, and the WHO COVID-19 database, supplemented by a citation search approach, was conducted. Publications were eligible if they addressed pandemic-related digitalization efforts of POs, defined as nonprofit organizations with a focus on health-related support. A two-step screening process was used to identify relevant literature. RESULTS The search and its subsequent update yielded 2,212 records, with a total of 13 articles included in this review. These articles revealed a range of PO services that were digitally adapted during the pandemic, with group-based support activities, including support groups, most commonly reported (n=9). While digital formats often increased accessibility and broke down pre-existing barriers, they also created new challenges, particularly for individuals who lacked digital skills or resources. Further findings suggest that online delivery of group activities preserved essential interpersonal aspects, as well as a preference among some participants to continue digital group activities, suggesting the potential for sustainability of digital options. CONCLUSIONS The rapid digitalization efforts of POs during the pandemic highlight their adaptability and the potential of digital technologies to improve support services. Future digitalization strategies should focus, among other things, on promoting digital literacy to ensure accessibility and inclusiveness of digital services. However, the long-term sustainability of these adaptations and their impact on POs remain areas for further research.

show abstract

Advantages and disadvantages of teleworking in healthcare institutions during COVID-19: A systematic review

Cited by 9 publications

References 57 publications

Psychosocial work aspects, work ability, mental health and infection rates of on-site and remote Brazilian workers during the COVID-19 pandemic – a longitudinal study

Psychosocial work aspects, work ability, mental health and infection rates of on-site and remote Brazilian workers during the COVID-19 pandemic – a longitudinal study

How teleworking adoption is changing the labor market and workforce dynamics?

Patient Organizations’ Digital Adaptations to the COVID-19 Pandemic: A Scoping Review (Preprint)

Contact Info

Product

Resources

About