Advancing Project Management Methodologies: An In-Depth Analysis of Jira in Managerial and Developmental Contexts

Abstract

A study was conducted to examine the satisfaction levels of project teams with the Jira mobile application, a leading project management tool, in Saudi Arabian companies. Through usability tests and surveys, the research addresses three key questions related to the satisfaction of project managers and developers with Jira mobile application and improve their experiences. While most project managers found Jira to be an efficient and easy-to-use tool, some suggestions for improvements were made, including the ability to edit, delete, and clone projects as well as a resource management ability. Similarly, developers have reported that Jira has significantly improved task tracking and status monitoring, while also suggesting improved mobile functionality. Usability testing and surveys highlighted specific issues with Jira's mobile application and provided recommendations for enhancement. The study aims to empower project teams with effective management capabilities through Jira.