2017
DOI: 10.1080/00918369.2017.1321386
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Advancing LGBT Health Care Policies and Clinical Care Within a Large Academic Health Care System: A Case Study

Abstract: Culturally competent health care is especially important among sexual and gender minority patients because poor cultural competence contributes to health disparities. There is a need to understand how to improve health care quality and delivery for lesbian, gay, bisexual, and transgender (LGBT) veterans in particular, because they have unique physical and mental health needs as both LGBT individuals and veterans. The following article is a case study that focuses on the policy and clinical care practices relat… Show more

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Cited by 23 publications
(19 citation statements)
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“…87 Lastly, recent case studies provide information about the development and implementation of policies and training programs to enhance ethical care of LGBT individuals within large health care systems in the United States. [88][89][90] In the United Kingdom, initiatives are underway to improve care for LGBT individuals within the NHS 91 and further advance the health of LGBT individuals living in the United Kingdom. 92…”
Section: Discussionmentioning
confidence: 99%
“…87 Lastly, recent case studies provide information about the development and implementation of policies and training programs to enhance ethical care of LGBT individuals within large health care systems in the United States. [88][89][90] In the United Kingdom, initiatives are underway to improve care for LGBT individuals within the NHS 91 and further advance the health of LGBT individuals living in the United Kingdom. 92…”
Section: Discussionmentioning
confidence: 99%
“…Counseling services and health services are interconnected systems, particularly in the lives of trans college students (Singh, Meng, & Hansen, 2013). Difficulties in accessing trans-affirming health care have implications for trans clients' emotional, physical, and academic well-being (Mizock & Lundquist, 2016); in turn, knowledge of such challenges can inform therapists' case conceptualization, and may alert them of the need to engage in advocacy efforts (e.g., offering trans-affirming training to local providers; Austin & Goodman, 2018;Ruben et al, 2017). We examined in one multivariate model for each outcome:…”
Section: Current Studymentioning
confidence: 99%
“…103 As noted by Ruben et al, poor cultural competence is a contributing factor to health care disparities, particularly with respect to sexual and gender minority patients. 104 Wherever possible, pharmacy staff, particularly those at the point of contact with patients, should also be trained in basic cultural awareness of TG people and “de-gender” their language when referring to patients; for example, using they instead of he or she. To further improve the TG-affirming setting, the waiting area should display a nondiscrimination policy visible to patients and include visible TG-related education, publications, and/or posters.…”
Section: Helping Tg Patients From the Pharmacist's Perspectivementioning
confidence: 99%