Advancing a global pharmacy support workforce through a global strategic platform

McKeirnan, Kimberly C.; Fogarty, Teri-Lynne; Durinck, Christina; Solidum, Judilynn N.; Shelton, Gill; Danagulyan, Hrant; Akel, Marwan; Desselle, Shane P.; Bader, Lina; Bates, Ian; James, Susan

doi:10.1016/j.sapharm.2021.10.002

Cited by 7 publications

(5 citation statements)

References 14 publications

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“…These efforts have already been fruitful and in Wales, technicians can now deliver discharge medicine reviews in community. 58 Efforts to upskill pharmacy technicians are international: a recent paper by McKeirnan et al 59 described how a new Workforce Development Hub Pharmacy Technicians & Support Workforce Strategic Platform was established by the International Pharmaceutical Federation, to provide a clear vision for the role of the pharmacy support workforce in the expanding scope of pharmacy practice in low and middle-income countries.…”

Section: Discussionmentioning

confidence: 99%

Community Pharmacists’ Views on the Early Stages of Implementation of a National Pilot Independent Prescribing Service in Wales: A Qualitative Study

Mantzourani¹,

Deslandes²,

Hodson³

et al. 2023

IPRP

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Background A pilot Independent Prescribers’ Service (IPS) was introduced in 13 community pharmacies across Wales in June 2020. Independent Pharmacist Prescribers (IPPs) could prescribe in the areas of management of acute conditions, contraception, or opioid withdrawal, as agreed with local commissioners. Access to the patients’ medical records was provided via Choose Pharmacy , the national community pharmacy IT platform. Objective To explore the experiences of IPPs delivering the service and commissioners responsible for financial resources regarding the IPS in Wales. Methods A qualitative methodology was employed, with purposive sampling, semi-structured interviews, and inductive thematic analysis. Results Five themes were constructed from 13 interviews (n=9 IPPs; n=4 commissioners): (i) patient experience and safety; (ii) professional enablement and rebalancing workload of GPs; (iii) role and limitations of remote consultations; (iv) funding and business model; (v) functionality on Choose Pharmacy to support patient care. The design of the service allowed pharmacists to determine how best to deliver the IPS, maximizing access for patients and promoting a sense of professional value amongst pharmacists. Conclusion This study builds on the body of evidence on enhanced patient experience with prescribing services in the community, reinforcing that IPPs have a key role in rebalancing management of common conditions from GP surgeries to community pharmacies. Several considerations need to be addressed to ensure future success of the service implementation, delivery and enhanced sustainability, such as formal referral pathways and access to medical records. These can be used by other commissioning bodies in the UK and internationally to build a network of suitably supported IPPs, confident to appropriately deal with uncomplicated acute and chronic conditions; and liaise with primary and/or secondary care when referrals are needed.

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Section: Discussionmentioning

confidence: 99%

Community Pharmacists’ Views on the Early Stages of Implementation of a National Pilot Independent Prescribing Service in Wales: A Qualitative Study

Mantzourani¹,

Deslandes²,

Hodson³

et al. 2023

IPRP

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“…Global need for competent, well-trained pharmacy support personnel has been identified; however, variations in the training programmes have also been noted. 1 2 This scoping review is aiming at systematically mapping global evidence available on pharmacy support personnel training programmes, as well as identifying any existing knowledge gap for future research. The following research question was formulated: What is known from the existing literature about pharmacy support personnel training programmes globally?…”

Section: Methods and Analysismentioning

confidence: 99%

“…Global disparities ranging from education and training requirements, regulatory oversight, supervision and practice have been observed. 1 This has then necessitated a need to improve pharmacy support personnel’s scope of practice, education programmes and legal framework with the International Pharmaceutical Federation working towards uniting global efforts. The global training programme characteristics vary from on-the-job training, through certificate-level vocational courses, to a diploma in some other parts of the world.…”

Section: Introductionmentioning

confidence: 99%

Global overview of pharmacy support personnel training programmes: a scoping review protocol

2023

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IntroductionA global variation in the pharmacy support personnel training programmes has been observed. The objective of this scoping review is to map out global evidence available on the pharmacy support personnel training programme characteristics, and interface between knowledge, practice and regulatory requirements.Methods and analysisThe scoping review will be undertaken by two independent reviewers. Peer-reviewed journal articles of any study design and grey literature will be included with no publication time limit. All literature published in English focusing on pharmacy support personnel training programmes, entry-level certification requirements, ongoing professional development and apprenticeship will be included. We will search MEDLINE (EBSCOhost), PubMed, CINAHL (EBSCOhost), Web of Science, Academic Search Complete, (EBSCOhost) and Dissertation and Thesis (ProQuest), ProQuest Dissertation and Thesis Global and Google Scholar, and reference list of all included studies. We will also search grey literature from websites of international professional regulatory bodies and associations. All studies that meet the inclusion criteria will be imported into a reference management package (EndNote V.20) that facilitates study selection, screening and de-duplication. Data will be extracted by two independent reviewers using a jointly developed and piloted data charting form. Data items will include skills, knowledge, competencies, admission criteria, content, duration, qualification options, accreditation status, delivery models and approaches. Data extracted from the included studies will be collated, and quantitative results presented using descriptive statistics such as percentages, tables, charts and flow diagrams as appropriate. A narrative account of findings from the literature will be presented following qualitative content analysis of the extracted information using NVivo V.12. Quality appraisal of included studies will not be assessed as the purpose of the scoping review is to give a descriptive global overview of the pharmacy support personnel training programmes, and evidence will also be sourced from grey literature.Ethics and disseminationNo ethical approval is needed for this study as it does not include animals or human participants. The study findings will be disseminated electronically and in print with presentations done at relevant platforms, that is, in peer-reviewed journals, in print and in conferences.RegistrationOpen Science Framework (ofs.i0/r2cdn; registration DOI:https://doi.org/10.17605/OSF.IO/F95MH; internet archive link:https://archive.org/details/osf-registrations-f95mh-v1; registration type: OSF-Standard Pre-Data Collection Registration).

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“…The pharmacy workforce comprises pharmacists and support staff, including but not limited to pharmacy technicians, assistants and other types of individuals that foster the delivery of pharmaceutical services. Support staff usually undertake technical tasks that are delegated under the supervision of a pharmacist or performed collaboratively 4. Both pharmacists and support staff contribute to the effective functioning of the pharmacy.…”

Section: Eahp Position Paper On the Hospital Pharmacy Workforcementioning

confidence: 99%

Hospital pharmacy workforce

Horák,

Makridaki,

Polidori

et al. 2023

Eur J Hosp Pharm

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Advancing a global pharmacy support workforce through a global strategic platform

Cited by 7 publications

References 14 publications

Community Pharmacists’ Views on the Early Stages of Implementation of a National Pilot Independent Prescribing Service in Wales: A Qualitative Study

Community Pharmacists’ Views on the Early Stages of Implementation of a National Pilot Independent Prescribing Service in Wales: A Qualitative Study

Global overview of pharmacy support personnel training programmes: a scoping review protocol

Hospital pharmacy workforce

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