Advanced question and answering systems for community development

Booker, Queen Esther; Farrar, Scott; McQuaid, Michael; López, Antonio

doi:10.1109/hicss.2002.993864

Cited by 3 publications

(2 citation statements)

References 11 publications

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“…Fifteen years later Booker et al (2002) discuss how the Internet has made the transfer of knowledge of successful community development programs and processes possible by allowing practitioners to connect. Electronic networking facilitates communication between organisations and between sectors in multi-agency working and web-based community networks afford opportunities to share information through online databases more efficiently updated than printed sources.…”

Section: The Need For Organisational Changementioning

confidence: 99%

New partnerships for learning: meeting professional information needs

Gannon-Leary

Carr

2010

Journal of Education and Work

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Section: The Need For Organisational Changementioning

confidence: 99%

New partnerships for learning: meeting professional information needs

Gannon-Leary

Carr

2010

Journal of Education and Work

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“…Writing in the late 1980s, Timpka et al advocating the improvement and updating of personal libraries and also recommended that consideration be given to IT for communication between practitioners. Fifteen years later Booker et al (2002) discuss how the Internet has made the transfer of knowledge of successful community development programs and processes possible by allowing practitioners to connect through computer-mediatedcommunications such as Web pages, email, chat rooms and groupware… Electronic networking facilitates communication between organisations and between sectors in multi-agency working and www community networks afford opportunities to share information through online databases more efficiently updated than printed sources. Smith (1996) points out that the best information sources provide relevant, valid material that can be accessed quickly and with minimal effort.…”

Section: Information Needs Of Practitionersmentioning

confidence: 99%

Glut of information, dearth of knowledge? A consideration of the information needs of practitioners identified during the FAME project

Gannon-Leary

2006

Library Review

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Purpose -This paper emanates from work carried out in the learning and evaluation strand of the UK e-government initiative Framework for MultiAgency Environments (FAME) and focuses on a research question raised during research on the FAME project. When considering the best ways in which to disseminate the results of such initiatives, it became apparent that it would be useful to examine how the professionals and practitioners to be targeted currently accessed and used information. Design/methodology/approach -The paper combined a literature review with an analysis of data from a pre-implementation FAME questionnaire and a post-implementation questionnaire and analysis of data on attendance at project board meetings for the FAME strands. Findings -There are IT and training implications with respect to social care professionals' and practitioners' access to information. With respect to IT, there are issues of access and skills levels which may explain a preference displayed among the professionals and practitioners to derive information from colleagues rather than via information and communications technologies (ICTs). With respect to training, there are needs with regard to IT upskilling and, in addition, for those professionals and practitioners who have been in practice a number of years there is a need for updating of knowledge of developments such as evidence-based practice.Research limitations/implications -The research stemmed from another project (i.e. FAME) so the questionnaires were not tailored to answer fully the research question posed. However, analysis of FAME-generated data provides useful pointers for further exploration of the issues raised. Practical implications -There is an indication that further ICT training, more ICT resources and improved access are needed by many professionals and practitioners in a social care setting. Consideration should be given to means of delivering such training and to the provision of opportunities for continuous professional development to ensure that they are familiar with newer developments such as evidence-based practice. Originality/value -From the literature review this would appear to be an under-researched area. It is hoped that this work will provide a springboard for further research.

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