Advanced approaches to handling dogs in practice

Abstract

There have been ground breaking advances in the field of dog training and behaviour modification in the last 20 years. Traditional theories advocating the use of ‘dominance’ to control dog behaviour have given way to ‘force free’ techniques that rely on understanding and changing the dog's motivation. An entirely hands off approach is not realistic in all cases in veterinary practice. However routine application of contemporary behavioural principles to the approach and handling of dogs in practice can improve welfare and reduce defensive aggression for the benefit of both patient and staff alike.

Over the reception desk: advice for creating a positive practice experience

“…Although it isn't always necessary for reception staff to handle an animal, when required to do so it is important to approach dogs slowly and from the side, using a slightly closed body posture. Likewise, standing at an angle and allowing the dog to approach you, rather than the other way round, is advisable – making direct eye contact and advancing towards them with an open body‐posture could be interpreted as a threat (Hedges 2015). Similarly, suddenly appearing from over the reception desk and looking down on the dog could startle and cause a fear response.…”