“…Non-visit care, such as phone communication and electronic mail, is not generally reimbursed, so strong incentives exist for providers to delay EMR implementation. Rewarding practices for publishing performance reports and mandating specific quality improvement tactics or IT applications could hasten implementation (Miller & Sim, 2004; Simon, Rundall, & Shortell 2007). Financial resources need to be available for under-resourced settings to partner with local organizations, businesses, and government organizations to install EMRs, participate in regional HIEs, and use innovative health IT applications to improve patient outcomes (Goroll, Simon, Tripathi, Ascenzo, & Bates, 2009; McDonald et al, 2005; Mostashari, Tripathi, & Kendall, 2009).…”