Adoption of mobile money among internal migrant workers during the corona pandemic in India: a study focused on moderation by mode of payments

Guest editorial: The COVID-19 pandemic: a catalyst for digital transformation

“…A thorough review of relevant literature indicates a rise in awareness about the impact of digital transformation on the economy. Previous studies agree that digitization and digitalization are part of digital transformation (Verhoef et al, 2021;Prakash et al, 2022). Investments in and expectations from technologies have placed pressure on researchers and professionals to find solutions for optimal integration of these technologies into many facets of our lives (Musleh Al-Sartawi et al, 2022;Hegazy et al, 2022).…”

Customers’ Satisfaction of E-Banking in Bangladesh: Do Service Quality and Customers’ Experiences Matter?

“…Financial inclusion, trustworthiness, technology use and culture, gender inequality, and religion were all explored in a previous study on the acceptability of mobile banking [18]. Furthermore, the need for complete client safety, security, and quick access to electronic banking is becoming a growing source of worry [9,[19][20][21][22][23]. The primary cause was the banks' lack of service quality, including the proper IT infrastructure and security mechanisms [24][25][26][27][28].…”