Adoption of e-Government Services in Pakistan: A Comparative Study Between Online and Offline Users

Rehman, Mariam; Kamal, Muhammad Mustafa; Esichaikul, Vatcharaporn

doi:10.1080/10580530.2016.1188570

Cited by 38 publications

(23 citation statements)

References 47 publications

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“…To discuss the influence of trust in context of egovernment services, it was observed that previous literature has identified trust as the most significant factor towards citizen's intention to use egovernment services (Abu-Shanab, 2014; Alsaghier and Hussain, 2012;Ranaweera, 2016;Rehman et al, 2016;Roy et al, 2015). Trust has been mentioned as an essential requirement for the successful implementation of e-government services.…”

Section: Results and Data Analysismentioning

confidence: 99%

A systematic literature review and a proposed model on antecedents of trust to use social media for e-government services

al.¹

2020

Int. j. adv. appl. sci.

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Section: Results and Data Analysismentioning

confidence: 99%

A systematic literature review and a proposed model on antecedents of trust to use social media for e-government services

al.¹

2020

Int. j. adv. appl. sci.

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“…Perceived risk (PR), as citizens' subjective expectation of suffering a loss in pursuit of the desired outcome [18], is an important predictor of citizens' e-government adoption [4,6,15,19,20], as well as a crucial factor in m-commerce that influences user's use behaviour [21]. Regarding e-government, perceived risk is composed of the perception of exposure of personal information, privacy, and the loss of money.…”

Section: Hypothesis 2 (H2) Toi Positively Influences Citizens' E-government Adoptionmentioning

confidence: 99%

“…The role of trust and perceived risk have been explored in numerous studies. These studies have already added trust or risk into information and technology acceptance models such as the technology acceptant model (TAM), theory of reasoned action (TRA), and the theory of planned behaviour (TPB), etc., to explain the direct effects of trust and the risk on the citizens' e-government adoption [4][5][6][7]. Several studies incorporated both trust and risk into the above models and tried to explore the influence and interactive impact of citizens' trust and risk on e-government adoption.…”

Section: Introductionmentioning

confidence: 99%

The Role of Trust and Risk in Citizens’ E-Government Services Adoption: A Perspective of the Extended UTAUT Model

2021

Sustainability

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This research particularly aims to investigate how trust and perceived risk influence citizens’ e-government adoption. The findings of the study reveal that citizens’ trust of the government (TOG) and trust of the internet (TOI) positively affect citizens’ e-government adoption (EGA); perceived risk (PR) is negatively associated with citizens’ EGA. Interestingly, this study also demonstrates the negative moderating effect of PR on the relationship between TOG and EGA, TOI and EGA. The results also indicate that performance expectancy (PE), effort expectancy (EE), social influence (SI), and facilitation conditions (FC) influence citizens’ EGA positively. Lastly, implications for practice and research are discussed.

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“…[22], [24]) and structural equation modelling (12) (using AMOS (8), Smart PLS (1) and LISREL (3)) (e.g. [7], [18], [23]) as the key techniques to evaluate their results.…”

Section: Research Methods Analysismentioning

confidence: 99%

Advances in Electronic Government (e-Government) Adoption Research in SAARC Countries

Rana¹,

Dwivedi²,

Luthra³

et al. 2017

Digital Nations – Smart Cities, Innovation, and Sustainability

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This paper profiles the research activities that have been published on e-government adoption in the context of South Asian Association for Regional Cooperation (SAARC) countries. Our analysis includes variables such as the years of publication, journals most often publishing papers on e-government adoption, countries in which the research activity was conducted, the authors most active in the subject area, keywords analysis, methodological analysis, technology and respondents contexts, analysis of theories or models used and analysis of limitations and future research directions extracted from 48 research papers that were extracted from Scopus database using some key terminologies related to e-government, adoption and eight SAARC countries. This is the first study that has comprehensively examined the analysis of e-government adoption literature in these eight countries' context. The results of this research provide some promising lines of inquiry that have been largely neglected along with those that have received a much larger attention.

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Adoption of e-Government Services in Pakistan: A Comparative Study Between Online and Offline Users

Cited by 38 publications

References 47 publications

A systematic literature review and a proposed model on antecedents of trust to use social media for e-government services

A systematic literature review and a proposed model on antecedents of trust to use social media for e-government services

The Role of Trust and Risk in Citizens’ E-Government Services Adoption: A Perspective of the Extended UTAUT Model

Advances in Electronic Government (e-Government) Adoption Research in SAARC Countries

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