2010
DOI: 10.1504/ijmc.2010.031444
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Adoption of 3G services among Malaysian consumers: an empirical analysis

Abstract: The purpose of this study is to analyse the factors influencing the usage of 3G technology in Malaysia. By extending the Technology Acceptance Model (TAM) and Diffusion of Innovation (DOI) model, this study found that perceived advantages, perceived ease of use, variety of service and social influence are able to predict the adoption of 3G among Malaysian consumers. This study allows 3G service providers to understand which factors influenced the usage of 3G in Malaysia. Other developing countries that plan to… Show more

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Cited by 92 publications
(44 citation statements)
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“…This justifies the study by Chong et al (2010) and Sawadogo (2013) showing that the cost is not a factor limiting users' intentions to adopt mobile-broadband. Hypotheses H1, H2, H4 and H6 are confirmed.…”
Section: Checking Of the Hypothesis Of The Studysupporting
confidence: 75%
See 2 more Smart Citations
“…This justifies the study by Chong et al (2010) and Sawadogo (2013) showing that the cost is not a factor limiting users' intentions to adopt mobile-broadband. Hypotheses H1, H2, H4 and H6 are confirmed.…”
Section: Checking Of the Hypothesis Of The Studysupporting
confidence: 75%
“…However, recent studies led by Chong et al (2010) showed results that contradict with those of Ong et al (2008), Xin and Pagani (2004) and Agawal et al (2007).…”
Section: Relationship Between Perceived Price and Users' Attitudes Tomentioning
confidence: 82%
See 1 more Smart Citation
“…This is therefore a risk that a e-commerce provider needs to take into consideration. Chong et al (2010) [61] in their study however, found that consumers are not influenced by the free trials given to them. Given the inconsistencies in past studies and that e-commerce has different characteristics from other technologies, this study hypothesizes that:…”
Section: Trialabilitymentioning
confidence: 81%
“…It should not be forgotten that, as pointed out in the introduction, companies require spectrum to commercially develop new or improved mobile services that consumers value and are willing to pay for (refer to interesting case studies in Liu et al (2008) and Chong et al (2010)). Particularly, mobile broadband is proving popular with both business and residential users and it will become increasingly popular as diffusion barriers are gradually overcome (Karaiskos et al, 2008;Kim et al, 2009).…”
Section: About the Possible Uses Of The Digital Dividendmentioning
confidence: 99%