Administrators’ identities and strategies in the e-participation innovation process: A qualitative analysis of institutional logics and institutional work in German municipalities

Steinbach, Malte; Süß, Stefan

doi:10.3233/ip-170037

Cited by 10 publications

(5 citation statements)

References 59 publications

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“…As a result, employees may report that their local government has an e-participation-supportive culture that it does not actually have. This condition could also be explained by neo-institutional theory to the extent that external normative pressure leads only to a symbolic adaptation to modern, open ideals to maintain legitimacy, but traditional logics, norms, and values continue to influence the adoption of new processes (Steinbach & Süß, 2018).…”

Section: Discussion and Implications Of Research Resultsmentioning

confidence: 99%

“…E-participation, however, is currently a problematic and selectively used approach (Sæbø et al, 2011). For example, many procedures lack sufficient input, heterogeneous participants, appropriate exploitation of the results, or a permanently established processes (Chadwick, 2011; Steinbach & Süß, 2018).…”

Section: Theoretical Background and Hypotheses Developmentmentioning

confidence: 99%

“…Thus, one goal of citizen participation, inclusion of members of a diverse society, is potentially counteracted. Combined with established logics and work processes that must be overcome when involving external actors such as citizens (Steinbach & Süß, 2018), it is not surprising that local government digitization efforts focus primarily on traditional one-way e-government offerings, while citizen participation has only limited relevance (D'Agostino et al, 2011).…”

Section: Introductionmentioning

confidence: 99%

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Local Government Employees’ Technology Acceptance of E-Participation: An Empirical Analysis Using Structural Equation Modeling

Nguyen,

Süß

2023

Administration & Society

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The quality and quantity of e-participation procedures depend heavily on the acceptance of the local government employees involved. Based on Venkatesh’s unified theory of acceptance and use of technology, this study investigates the factors influencing these employees’ usage intention. The results of an online survey of German local government employees show that facilitating conditions, performance expectancy, and social influence significantly impact acceptance. Still, the effect of factors like administrative culture could not be confirmed. Theoretical and practical implications of these findings are discussed.

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Section: Discussion and Implications Of Research Resultsmentioning

confidence: 99%

Section: Theoretical Background and Hypotheses Developmentmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Local Government Employees’ Technology Acceptance of E-Participation: An Empirical Analysis Using Structural Equation Modeling

Nguyen,

Süß

2023

Administration & Society

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“…Consequently, if local governments intend to use electronic tools in order to strengthen local democracy they have to develop strategies to tackle such issues. They also have to prepare their organization through reformed internal processes and structure augmented with education that is prepared to enable and support local citizenship (including youth, social workers and NGOs) enacting their interests online [27]. They also need to choose fitting tools.…”

Section: Key Ideas Behind Eparticipation With Focus On the Local Levelmentioning

confidence: 99%

“…Panopoulou et al [19] proposed success factors specifically tailored for designing eParticipation initiatives, where each factor had a set of activities associated with them. Many of these factors, practices and barriers are reinforced by case studies (a good example is [27]).…”

Section: Useful Literature: Critical Success Factors To Considermentioning

confidence: 99%

An Attempt to Build an eParticipation Program from Scratch: The Case of a District Municipality

Csáki¹

2020

Electronic Participation

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The use of electronic tools to support the democratic process through inclusive participation has almost a two decades history -but not in all countries. There are regions where eParticipation projects are still in their infancy. Albeit there are mature "best practices", they mostly address issues faced by developed countries with strong tradition of democracy in general, where transition to online, technology based solution is on a normal trajectory. On the other hand, there is a growing collection of case studies from all over the world with very differing views on the option -and diverging needs how to proceed and how to make ePart projects successful. This paper reports on research that addressed technology related challenges a district authority in the capital of Hungary faced when decided to embark on a program of extended democratic decision making -with the possibility to utilize digital technologies.

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Displacement and Citizen Participation: A Comparison of the Enactment of E-Participation Platforms in Oslo and Madrid

Legard¹

2022

Citizen Participation in the Information Society

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The growing digitization of citizen participation has been accompanied by the concern that e-participation technologies will displace traditional forms of participation and representation. This chapter contributes to the discussions on ‘hybrid’ and ‘multichannel’ participation, by arguing that the relationship between e-participation and traditional, analogue forms of citizen participation is uneasy. The level of conflict and displacement caused by the introduction of e-participation technologies depends on how they are enacted. This chapter compares the introduction of e-participation platforms in Madrid and Oslo, and finds that the new technologies in Madrid deprived traditional channels of citizen participation or their role, but in Oslo were used to complement existing forms of analogue participation. This chapter uses technology enactment theory and an inductive case-study approach, to develop the hypothesis that e-participation technologies can both be enacted in ways that add something to an institutional environment, but also to achieve drastic change and that this is the outcome of agency.

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Administrators’ identities and strategies in the e-participation innovation process: A qualitative analysis of institutional logics and institutional work in German municipalities

Cited by 10 publications

References 59 publications

Local Government Employees’ Technology Acceptance of E-Participation: An Empirical Analysis Using Structural Equation Modeling

Local Government Employees’ Technology Acceptance of E-Participation: An Empirical Analysis Using Structural Equation Modeling

An Attempt to Build an eParticipation Program from Scratch: The Case of a District Municipality

Displacement and Citizen Participation: A Comparison of the Enactment of E-Participation Platforms in Oslo and Madrid

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