Addressing current issues in assessing professional rapport: A systematic review and synthesis of existing measures
Celine Brouillard,
Fiona Gabbert,
Adrian J. Scott
Abstract:The role of rapport facilitating cooperation and information disclosure has been widely acknowledged by both researchers and practitioners across professional information‐gathering contexts. However, the definition and assessment of rapport are still debated, resulting in a lack of reliable and commonly used tools to effectively measure rapport. This review explored how rapport has been measured in professional information‐gathering contexts and illustrates key characteristics of published measures in a search… Show more
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