“…In other words, achieving the reduced perceptual discrepancies is not an end in itself; just as important is the positive impact it can have on personal and employee outcomes (Hollenbeck, 1989;Phillips, Hollenbeck, & Ilgen, 1996). Thus, managerial behaviors and actions improved through the self-awareness coaching intervention should not only be recognized by others (discrepancy reduction), but should also result in improved attitudes of the target managers themselves-since they became aware of the facts, learned how to evaluate them, and developed effective behavioral responses-and better attitudes of their employees -since, due to the change in managerial behaviors and actions, they operate under more effective managers and thus have a favorable attitudinal reaction (Atwater, Waldman, Atwater, & Cartier, 2000;Atwater et al, 2002;Tsui & Ashford, 1994).…”