Adapting Virtual Patient Interviews for Interviewing Skills Training of Novice Healthcare Students

Carnell, Stephanie; Halan, Shivashankar; Crary, Michael A.; Madhavan, Aarthi; Lok, Benjamin

doi:10.1007/978-3-319-21996-7_5

Cited by 14 publications

(18 citation statements)

References 9 publications

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“…These agents are commercially ubiquitous (e.g., online virtual support agents; Etemad-Sajadi and Ghachem, 2015 ), but are also used extensively in basic and applied social psychological research (e.g., Brave et al, 2005 ; Gratch et al, 2007 ). For instance, intelligent virtual agents have been used increasingly in the domain of healthcare training, serving as virtual coaches for trauma victims (Tielman et al, 2015 ), mock interviewees for medical students (Carnell et al, 2015 ), and meditation coaches (Shamekhi and Bickmore, 2015 ). The intelligent virtual agent literature consistently underscores the importance of the body in human-agent intersubjectivity (with the uncanny valley phenomenon being key).…”

Section: Methodologies For Recombining Bodies and Speech Sourcesmentioning

confidence: 99%

The Body That Speaks: Recombining Bodies and Speech Sources in Unscripted Face-to-Face Communication

Gillespie

Corti

2016

Front. Psychol.

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This article examines advances in research methods that enable experimental substitution of the speaking body in unscripted face-to-face communication. A taxonomy of six hybrid social agents is presented by combining three types of bodies (mechanical, virtual, and human) with either an artificial or human speech source. Our contribution is to introduce and explore the significance of two particular hybrids: (1) the cyranoid method that enables humans to converse face-to-face through the medium of another person's body, and (2) the echoborg method that enables artificial intelligence to converse face-to-face through the medium of a human body. These two methods are distinct in being able to parse the unique influence of the human body when combined with various speech sources. We also introduce a new framework for conceptualizing the body's role in communication, distinguishing three levels: self's perspective on the body, other's perspective on the body, and self's perspective of other's perspective on the body. Within each level the cyranoid and echoborg methodologies make important research questions tractable. By conceptualizing and synthesizing these methods, we outline a novel paradigm of research on the role of the body in unscripted face-to-face communication.

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Section: Methodologies For Recombining Bodies and Speech Sourcesmentioning

confidence: 99%

The Body That Speaks: Recombining Bodies and Speech Sources in Unscripted Face-to-Face Communication

Gillespie

Corti

2016

Front. Psychol.

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“…Conversational agents as virtual patients have already a long trajectory in general healthcare, for example, virtual patients were employed in [36] to train healthcare students interviewing skills and in [37] for empathy training.…”

Section: Training Of Professionalsmentioning

confidence: 99%

Conversational Agents for Mental Health and Wellbeing

Callejas

Griol

2021

Logic, Argumentation &Amp; Reasoning

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Recent advances in spoken language technology, artificial intelligence, and conversational interface design, coupled with the emergence of smart devices, have increased the possibilities of using conversational interfaces for a growing range of application domains. These interfaces are currently applied in the healthcare domain in a range of innovative tasks that allow to provide a more natural an user-friendly human-machine communication, promote patient participation in their own care, and help and support medical professionals. This chapter provides a detailed description of the great potential for the use of conversational interfaces for the specific area of mental health by means of the description of their most valuable applications in this domain and the open challenges for future research.

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“…These new teachings/ training technologies cover the vast spectrum of healthcare. For example; "virtual patient (VP) simulation training to support certain aspects of clinical education" [53], "devices for initial training of combat medics and first responders, devices for training surgical procedures, virtual reality systems for diagnosis and therapy, and team training systems for crisis or incident management" [54] which have being increasingly adopted.…”

Section: Utilizing Technology For Training Medical and Dental Studentsmentioning

confidence: 99%

Patient-Provider Communication Training Models for Interactive Speech Devices

Ngantcha

Amith

Tao

et al. 2021

Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management. Human Body, Motion and Behavior

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Patient-provider communication plays a major role in healthcare with its main goal being to improve the patient's health and build a trustworthy relationship between the patient and the doctor. Provider's efficiency and effectiveness in communication can be improved through training in order to meet the essential elements of communication that are relevant during medical encounters. We surmised that speech-enabled conversational agents could be used as a training tool. In this study, we propose designing an ontology-based interaction model that can direct software agents to train dental and medical students. We transformed sample scenario scripts into a formalized ontology training model that links utterances of the user and the machine that expresses patient-provider communication. We created two instance-based models from the ontology to test the operational execution of the model using a prototype software engine. The assessment revealed that the dialogue engine was able to handle about 62% of the dialogue links. Future direction of this work will focus on further enhancing and capturing the features of patient-provider communication, and eventual deployment for pilot testing.

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Adapting Virtual Patient Interviews for Interviewing Skills Training of Novice Healthcare Students

Cited by 14 publications

References 9 publications

The Body That Speaks: Recombining Bodies and Speech Sources in Unscripted Face-to-Face Communication

The Body That Speaks: Recombining Bodies and Speech Sources in Unscripted Face-to-Face Communication

Conversational Agents for Mental Health and Wellbeing

Patient-Provider Communication Training Models for Interactive Speech Devices

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