Adaptation of Business Process Management to Requirements of Small and Medium-Sized Enterprises in the Context of Strategic Flexibility

Reher, Felix

doi:10.1007/978-3-319-15895-2_48

Cited by 3 publications

(4 citation statements)

References 14 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…A discussion within this category refers to identification and understanding of BI and BPM implementation and adoption CSFs in SMEs. Following the recommendations of Nguyen, Meredith and Burstein as well as Rockart, the CSFs are categorized into three groups 43,44 : (1) common, (2) 35 Ø Ø P P Ø Reher 36 Ø P Ø Ø P Rolinek et al 37 Ø P P P Ø Singer 38 Ø Ø P P P Braunnagel et al 8 Ø P P P Broccardo et al 39 P Ø Ø P Ø Bandara and Opsahl 4 P Ø Ø Ø P Lö ckmann and Feldmann 40 Ø P Ø Ø P Giacosa et al 41 P Ø Ø Ø P Mamoghli et al 42 P Ø P Ø P Business intelligence Dubravac and Bevanda 25 P Ø Ø P Ø Boonsiritomachai et al 6 P Ø P P Ø Raj et al 26 Ø P Ø Ø P Gauzelin and Bentz 27 Ø P Ø Ø P Adeyelure et al 28 Ø P Ø P Ø Gudfinnsson and Strand 29 P Ø P Ø P Llave et al 30 P Ø Ø Ø P Puklavec et al 31 P Ø Ø P Ø Popovič et al 32 P Ø Ø P Ø Raj et al 33 Ø P Ø Ø P…”

Section: Literature Review Discussionmentioning

confidence: 99%

“…41 Reher summarizes the barriers to BPM implementation in SMEs, emphasizing 'the negative role of conservative behaviour, risk aversion, manager's focus on daily activities and opportunistic information processing'. 36 BI and BPM maturity in the context of projects' results and benefits. Our literature review revealed several research papers focused on BI and BPM maturity in SMEs.…”

Section: Literature Review Discussionmentioning

confidence: 99%

“…41 Reher summarizes the barriers to BPM implementation in SMEs, emphasizing ‘the negative role of conservative behaviour, risk aversion, manager’s focus on daily activities and opportunistic information processing’. 36…”

Section: Literature Reviewmentioning

confidence: 99%

See 2 more Smart Citations

BPM and BI in SMEs: The role of BPM/BI alignment in organizational performance

Bach

Vukšić

Glavan

2019

International Journal of Engineering Business Management

View full text Add to dashboard Cite

Business intelligence (BI) and business process management (BPM) are widely implemented in various organizations. However, their impact on organizational performance strongly depends on their alignment. Previous research has focused mainly on large companies. Small and medium-sized enterprises (SMEs) also started to use BI and BPM in order to improve their performance. However, the research regarding this issue is scarce. The goal of the article is to examine the interrelationship of BI and BPM and their impact on organizational performance of SMEs. In order to attain this goal, a systematic literature review and a survey research on the sample of SMEs in Croatia and Slovenia have been conducted.

show abstract

Section: Literature Review Discussionmentioning

confidence: 99%

Section: Literature Review Discussionmentioning

confidence: 99%

See 1 more Smart Citation

BPM and BI in SMEs: The role of BPM/BI alignment in organizational performance

Bach

Vukšić

Glavan

2019

International Journal of Engineering Business Management

View full text Add to dashboard Cite

show abstract

“…This approach is very similar to other total quality management or continuous improvement process methodologies. In addition, the BPM approach can be supported or activated through technology [10,11,12]. Because of this, BPM was often discussed from one of two perspectives: people and technology.…”

Section: Methodsmentioning

confidence: 99%

The process mining method approach to analyze users’ behavior of internet in the Local Area Network of Sriwijaya University

Jambak

Mohruni

Jambak

et al. 2022

Sinergi

View full text Add to dashboard Cite

The Sriwijaya University internet network management unit does not yet have a standard formulation for implementing Bandwidth Management & Bandwidth Allocation. To provide the best service, they apply the Best-Effort Service concept. As a result, it requires a relatively large network capacity and bandwidth provision so that it has an impact on costs. Therefore, it is necessary to know how users use internet bandwidth as the basic principle of Bandwidth Management & Bandwidth Allocation. This study has completed how to determine the behavior of internet users on the campus LAN as a reason to evaluate internet bandwidth usage. With the Process Mining method, process mapping has been carried out for all access to internet usage from all faculties. As a result, the factors that characterize and need to be considered in bandwidth management are obtained. In order of significance are Total Access Length, Average Variance, Number of User Case IDs, Number of Non-Academic Ports, Number of Academic Ports, Number of Access Frequency, Number of Events, and Number of Ports of Service.

show abstract