Adaptation for enriching services taking into account mobile contextual features

Abstract

One of the current challenges in information technology is to provide instant access to relevant information, without being limited by the location of the user or the device used to retrieve it. Current technologies allow users to access an overwhelming amount of data. This is an undesirable situation, since it is very difficult for users to obtain relevant information from these data. Enriching the user experience, which means, adding criteria such as user preferences and characteristics of his/her mobile context of use (e.g., location, access device features), can solve the aforementioned problem, since the information can be better adjusted to user needs and space-time situation, reducing the volume of information received by the user and avoiding information overloading. This paper presents an approach to enrich the user experience called Agents for Enrichment Services (AES), an adaptation framework based on agents that provides users with information tailored to their specific needs, features, devices, and context, with the purpose of giving relevant information at the right moment, place, and device.

Generic framework for enriching services: a multiagent approach

“…In previous works (Torres-Ribero et al, 2011;Carrillo-Ramos et al, 2011;Arias-Báez et al, 2011a;Arias-Báez and Carrillo-Ramos, 2012), we have presented different scenarios of the AES application. This is a new scenario: When John makes a search in Colombian educational portal, he can get about more than 2,600,000 results (Figure 15).…”

“…This paper presents a detailed description of a framework for adaptation called AES (Agents for Enriching Services) (Torres-Ribero et al, 2011). Previous works presented different parts of design and implementation of the framework AES (Torres-Ribero et al, 2011;Arias-Báez et al, 2011a, 2011b. In this paper, we present a complete view of this framework, adding aspects such as:…”

Sadina

“…A possible solution lies in offering services that deliver information to users tailored to their needs, preferences and that consider the user´s context. These services are provided through Information Adaptation [1] [2].…”