Actual or Potential Extended Services Performed by Malaysian Community Pharmacists, Perceptions and Barriers Towards It’s Performance: A Systematic Review

Abstract

Objective: Aims of this review were to identify actual or potential extended services performed in community pharmacy settings, perceptions among community pharmacists (CPs), general practitioners (GPs), consumers and policymakers of these extended services and barriers towards its performance. Methods:A literature review was conducted, using Google Scholar and PubMed as a searching engine. Results:Identifying eight quality full texts to review which fulfil the inclusion searching criteria, revealing a wide range of actual or potential extended services performed by CPs such as counselling on asthma, cardiovascular disease, breast cancer, diabetes, smoking cessation and selfmedication. GPs' perceptions towards these extended services were varied, not or in favour of CPs to perform some actual or potential extended services. Customers were in favour of CPs to perform these actual or potential extended services whereas CPs indicated a few barriers towards the performance of these actual or potential extended services. Conclusion:As a conclusion, CPs in Malaysia were in the right position to perform the actual or potential extended services, collaborating with GPs to promote better medication use and enhance patients' quality of life. Some barriers towards these extended services must be intervened in order to enhance the quality of the services.

Community Pharmacy Marketing in the New Era: A Global Picture of Extended Community Pharmacy Services

“…A systematic search was performed via international and national literature reviews and studies using Google Scholar and PubMed as an electronic database, searching for abstracts in English from January 2005 till January 2017 for the international search [8] and January 2006 till May 2017 for the national search [3]. The general search terms used were: community pharmacist; extended roles; extended services; expansion roles; expansion services; perception; perspective; attitudes; barriers; limitation; expanded pharmacy services; pharmacist care services; enhanced pharmacy services; private pharmacies; future services; public…”

“…Moreover, STARZ-DRP might have potential to help out CPs in Malaysia to market their position as a healthcare provider after CPs are taken into account as an entrepreneur for such a long time [3]. STARZ-DRP might show the way for CPs to determine the basic extended service prior to other extended services in advanced.…”

“…The proceeding is being noticed in the hospital but not at all in non-hospital independent settings. For example, in the developing country like Malaysia, the community pharmacists (CPs) are rarely auditing the written instruction inscribed by the general practitioners (GPs) because GPs are legally given the right to prescribe and dispense medications to their patients [3]. In other words, GPs are performing their exercises regularly in the absence of CPs to audit their prescribing activities.…”

Clinical Pharmacy Practice in Nepal; Current Scenario and the Way Forward

“…Extended pharmacy services (EPS): Clinical pharmacists manage medication therapy by various ambulatory services, visiting patients both in ambulatory practice site and in home[18]. Clinical Pharmacists are involved in EPS like smoking cessation program, anti-coagulant monitoring, asthma care, diabetes care, geriatric care, pain management, wound care, medication therapy management in collaboration with general practitioners[19].…”