Abstract:Reviewed by Lydia Nussbaum and Jennifer W. Reynolds Mediators are supposed to be neutral. They should not be biased toward a particular party, and they should not advocate for a particular outcome. Instead, mediators should guide disputants through a rich discussion that surfaces issues, resolves differences, and makes possible sensible agreements. Whether mediators perform these functions through a facilitative or evaluative approach does not change the basic idea that mediators assume their role as process g… Show more
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