Action Research in Organizations

Kristiansen, Marianne; Bloch-Poulsen, Jørgen

doi:10.3224/84742445

2020

DOI: 10.3224/84742445

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Action Research in Organizations

Marianne Kristiansen¹,

Jørgen Bloch-Poulsen²

Abstract: An electronic version of this book is freely available, thanks to the support of libraries working with Knowledge Unlatched. KU is a collaborative initiative designed to make high quality books Open Access for the public good. The Open Access ISBN for this book is 978-3-8474-1663-0. More information about the initiative and links to the Open Access version can be found at www.knowledgeunlatched.org

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Cited by 3 publications

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The Contribution of a Model to Estimate Activities in Software Projects Based on Lessons Learned

Penha

Ferreira

Silva

et al. 2021

FSRJ

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Purpose – The main objective of this article is to propose the use of a model developed by Matturo and Silva (2010) to capture knowledge in software projects based on the lessons learned.Design/methodology/approach – We carried out a qualitative research from a descriptive perspective through a single case study applied to an Enterprise Information Technology company. The company is a leader in market solutions to support customer experience management. For the data collection process, we used systematic literature review, document analysis and semi-structured interviews.Findings – The results supported project managers to better understand the storage and use of information from lessons learned in dimensioning the use of human resources and to support the estimation of new project activities. In addition, the results showed the organization's disregard for not giving due importance to the information and knowledge generated during the life cycle of a project.Research, Practical Social implications – The model allows companies to obtain new knowledge or consult existing knowledge throughout the life cycle of projects and to support project managers in the process of estimating activities and preparing budgets with greater precision, using the information from lessons learned as a support. acquired in the completed projects.Originality/value – The lack of information in the initial scope of the project and in the definition of activities in the human resource allocation process hinder the duration of the project's development activities, directly resulting in inaccurate estimates. As a result, this scenario contributes to the increased risk of deviations in terms and / or costs of software projects.

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The Contribution of a Model to Estimate Activities in Software Projects Based on Lessons Learned

Penha

Ferreira

Silva

et al. 2021

FSRJ

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The Moderating/Mediating Effect of Relationships among Citizenship Behavior, Social Reflection, and Safety Behavior

Tsai¹,

Wong²,

Chou³

2019

JSS

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Most extant research has focused on antecedent and consequence factors of citizenship behavior (CB) within organizations. The long-term lifetime effect of CB has rarely been researched. This study employed a questionnaire survey to collect respondents' perspectives of individual CB at different life stages. EFA was applied to explore the primary components of CB, i.e., altruism, conscientiousness, sportsmanship, and civic virtue. ANOVA and SEM were performed to examine the hypotheses in this study. The results demonstrated that CBs were influenced by gender, work status, and work experience. CBs also exerted a positive effect on safety behavior, although this effect was mediated by social reflection. Research theory and implementations were discussed.

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CREATION: creativity techniques to generate ideas of new products

González¹,

Fernandes²

2019

Product (São Carlos, Online)

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This article aims to propose a new creativity technique to generate ideas for new products. The research method is characterized as action research due to the participation of researchers within the problem situation. The proposed technique, which was named CREATION -Clarify and explicit the context of the development, Relate about creativity and innovation, Explain the generation of words and elements, Apply and communicate the first word, Think fast the next words, Interpret and choose the words, Organize the words to construct ideas, Now expose the ideas -was conceived through interventions in organizations that manufacture handicraft products. For the application of the technique a dynamic that takes into account three phases is required to be used: Planning, Implementation and Analysis. During the application of the technique about 30 ideas have been generated, all considered new, in six sessions of the pilot test interventions in artisan communities.

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Action Research in Organizations

Cited by 3 publications

References 16 publications

The Contribution of a Model to Estimate Activities in Software Projects Based on Lessons Learned

The Contribution of a Model to Estimate Activities in Software Projects Based on Lessons Learned

The Moderating/Mediating Effect of Relationships among Citizenship Behavior, Social Reflection, and Safety Behavior

CREATION: creativity techniques to generate ideas of new products

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