“…As a note on variables, the research team removed the presence of public art at the stations, as all stations except for one displayed public art. Variables that were considered, as suggested by literature [72,73,74,75,76,77,78,79,80,81], included structural features like walls within the stations, restrooms, information centers, ticket offices, crew rooms, and map boxes to observe whether they emitted sound throughout the stations or not [72,73,74,75]. Also, crew rooms, restrooms, shelters, benches, windscreens, bus bays, and trash receptacles are regularly cleaned by custodial staff in the study locations [76].…”