Ações de gerenciamento da segurança do paciente em um serviço de emergência

Ações para segurança na prescrição, uso e administração de medicamentos em unidades de pronto atendimento

“…It is emphasized that the study provoked discussions between workers and managers, a significant step towards an expanded view. Contributed to the transposition of knowledge into actions for improvement in the context of Source: (10) .…”

“…This is a qualitative research in the research-action modality, coming from dissertation (10) developed in the setting of a UPA located in the interior of the State of São Paulo. In this unit, approximately 1,000 patients are treated daily, SUS users, over 12 years old, coming from spontaneous demand or referred by Pre-Hospital Mobile Service and Basic Health Units.…”

“…Chart 1-Risks and incidents related to the drug therapy process, according to verification items for safe prescription Source: (10) . Rev Gaúcha Enferm.…”

“…In addition to monitoring risks and tracking damages, creating action plans, developing tools and technologies to support the creation of safe systems, it is also necessary to engage all stakeholders (health professionals, managers, the pharmaceutical industry) . Empowering patients, family members, and caregivers to actively participate in decisions related to their health care, asking questions, identifying errors, and managing their medications are actions that may represent the ultimate barrier to prevention of a care error (6)(7)(8)(9)(10)(11)(12)(13)(14)(15)(16)(17)(18)(19).…”

“…Chart 2 -Action plan: Safe practices in the prescription, use and administration of medicines Source: (10) .…”