“…Most of this literature is beyond the scope of this review. For example, we do not address research in the following areas: multiculturalism in LIS schools or among library staff (Abdullahi, 2007; Alexander, 2008; Allard, Mehra, & Qayyym, 2007; Greiner, 2008; Hall‐Ellis, 2007); specific service provision to immigrants at public libraries (Berry, 2007; Bober, 2008; Hammond‐Todd, 2008; Winkel, 2007); multilingual service provision to international students in academic libraries (Zhuo, Emanuel, & Jiao, 2007); representations of multiculturalism in various media such as children's books (Bowen, 2007; Bradford & Huang, 2007); the merits or demerits of diversity, multiculturalism, or multilingual services in libraries (Cooper, 2008; Neely & Peterson, 2007); and technical systems issues such as multilingual searching or retrieval, interface design, or subject headings (Alpert, 2006; Beall, 2006; Bjorner, 2008; Booth, 2006; Daumke, Marku, Poprat, Schulz & Klar, 2007; Notess, 2008; Ravid, Bar‐Ilan, Baruchson‐Arbib, & Rafaeli, 2007). Exceptions are made to the extent that articles within any of these bodies of literature specifically address how immigrants, themselves, seek or use information in the contexts of their daily lives.…”