IntroductionInternet contributes to patients' independence and facilitates selfcare [1]. In Spain, according to recent data, up to 61% of patients turn to Internet to seek information on health-related issues [2]. A total of 53% stated that they changed their behaviour because of the information they found on the Web. E-patients go to Internet for various reasons, including: to find information about illnesses and disease, to share their experiences with other patients or with professionals, or to seek information about new/alternative therapies.The influence of virtual communities is on the increase, and patients are accessing such communities [3] (blogs, discussion groups of forums, news groups, wikis, etc.) more and more, with a view to exchanging information on how to deal with their illness on a day-today basis and to seeking advice about the correct use of medication and any precautions they should take. It is well known that patients are subject to errors (of omission and commission) with medication [4], and use a range of strategies (pillboxes, notes on medicine packaging, associating taking medicines with meals, etc.) to reduce such errors and improve their treatment adherence [5,6]. The information on safe use of medicines provided by these virtual communities has begun to be studied [7], though that electronic word-of-mouth (eWOM) communication shares the problems of reliability and credibility found on analyzing health information websites [8,9].The aim of the present study was to determine whether virtual communities for patients set up by healthcare institutions, patients' associations and independent organizations provide information that facilitates safer use of medication.
Materials and MethodsObservational study in which the authors consulted websites with information about the safe use of those medicines most widely prescribed for the illnesses most prevalent in Spain. Three types of information providers were considered: first, websites housing independent virtual communities or networks for patients (IW); second, portals representing healthcare institutions or patients' associations and in which there is active participation from health professionals (HP); and third, pharmaceuticals industry websites (PI).The most prevalent illnesses or conditions were identified on the basis of morbidity data from the Spanish Health Survey for 2011/12, and were as follows: high blood pressure, COPD (chronic obstructive pulmonary disease), asthma, diabetes, arthrosis, back pain, varicose
AbstractBackground: Many patients changed their behaviour because of the Internet. The influence of virtual communities is on the increase.Objective: The aim of this study was to examine whether virtual communities for patients provide information that facilitates safer use of medication.
Methods:Observational study of websites with information about the safe use of those medicines most widely prescribed for the illnesses most prevalent in Spain. Three types of information providers were considered: housing independent virt...