Accounting for the impact of variety-seeking: Theory and application to HSR-air intermodality in China

Abstract

While variety-seeking has been analysed intensively in consumer marketing, little is known about its impact in the transport world where many novel travel services have emerged in recent years. In this paper, we investigate how variety-seeking could influence intercity travellers' mode choice decisions in the new context of HSR (high-speed rail)-air intermodality in China. The study is based on data collected in Shanghai, including responses to stated choice tasks and attitudinal statements on variety-seeking. An integrated choice and latent variable (ICLV) model is proposed with a view to provide us with a more behaviourally realistic explanation of respondents' choice decisions. The research findings suggest that variety-seeking has different impacts across modes, where variety seekers would be more likely to choose the newly-introduced integrated HSR-air option whereas variety avoiders have a higher propensity to choose car-air or traditional separate HSR-air alternative. Meanwhile, this study also examines the impact of various level-ofservice attributes in mode choice behaviour, with results implying that long layover would heavily impair the attractiveness of integrated HSR-air service, and integrated luggage handling service is favourable to attract intermodal passengers while the effect of integrated ticketing system remains ambiguous.

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Trialing or combining? Understanding consumer partial switching in mobile application usage from the variety seeking perspective

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Understanding the effects of travel demand management on metro commuters’ behavioural loyalty: a hybrid choice modelling approach

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