“…Barry et al, 1987), evaluation of work of planners (e.g. Maxwell, Wanta, Sheehan, & Bentley, 2000;Morrison & Haley, 2003), agency perspectives about research (Chong, 2006) and the planning role (e.g. Crosier et al, 2003;Hackley, 2003), its integration in US agencies (Morrison & Haley, 2006) and client perspectives on account planning (Moran, 1988).…”