Abstract:The knowledge society and the proliferation of technologies to improve marketing systems have generated new dynamics in the ways in which small and medium-sized businesses carry out their management through the satisfaction of the needs of certain groups of individuals. A new way of undertaking is consolidated, and it is through digital platforms. Methodology: a descriptive, mixed and cross-sectional approach was designed and executed with a group of enterprises with digital assistance from the Florencia city … Show more
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