“…Additionally, many routine primary care visits have been deferred and primary care services have been operating at reduced capacity throughout the pandemic. While availability of services strongly determines access, other factors, such as individuals' comfort in accessing health services during a pandemic and messaging around limiting interactions with health services, likely played a role as well ( Gilbert et al., 2021 ; Rawaf et al., 2020 ). As patients return to their routine care, FPs' identification of the health impacts on communities experiencing marginalisation, including increased rates of infections and late diagnoses of terminal illnesses, suggests that how ‘essential care’ is framed, including what is deemed ‘essential’, during a pandemic can have harmful consequences.…”