Abstract:This chapter proposes the idea of accessibility experience design for e-business services, as a bi-directional accessibility perspective for e-business growth in market share. The study is based on the needs for social justice, inclusion, and access on one hand, and business profit on the other. e-Business services have continued to grow with advancement of web and mobile business applications, which give better access to customers and influence the public. Awareness of the need for universal accessibility, to… Show more
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