Accessibility and inclusiveness of new information and communication technologies for disabled users and content creators in the Metaverse

Radanliev, Petar; Roure, David De; Novitzky, Peter; Sluganovic, Ivo

doi:10.1080/17483107.2023.2241882

Cited by 8 publications

(4 citation statements)

References 18 publications

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“…The emergence of the Metaverse holds immense potential to revolutionize people’s lives by offering a novel solution that liberates individuals from physical constraints. Moreover, the Metaverse can profoundly impact various groups of digital creators, including individuals with disabilities, older people, and the socially disadvantaged, empowering them with new social interaction and economic opportunities (Radanliev et al. , 2023).…”

Section: Discussionmentioning

confidence: 99%

Exploring online social platform affordances for digital creators: a multi-method approach using qualitative and configurational analysis

Lee,

Chang,

Lee

et al. 2024

IMDS

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PurposeThis study explores the key platform affordances that online social platform providers need to offer digital creators to strengthen the creator ecosystem, one of the leading accelerators for platform growth. Specifically, it aims to investigate how these affordances make the dynamic combinations for high platform quality across diverse platform types and demographic characteristics of digital creators.Design/methodology/approachThis study adopts a multi-method approach. Drawing upon the affordance theory, Study 1 aims to identify the key affordances of online social platforms based on relevant literature and the qualitative interview data collected from 22 digital creators, thereby constructing a conceptual framework of key platform affordances for digital creators. Building on the findings of Study 1, Study 2 explores the dynamic combinations of these platform affordances that contribute to platform quality using a configurational approach. Data from online surveys of 185 digital creators were analyzed using fuzzy set qualitative comparative analysis (fsQCA).FindingsThe results of Study 1 identified key online social platform affordances for digital creators, including Storytelling, Socialization, Design, Development, Promotion, and Protection affordance. Study 2 showed that the combinations of these platform affordances for digital creators are diverse according to the types of platforms, creators’ gender, and their professionality.Research limitations/implicationsLike many studies, this research also has several limitations. One limitation of the research is the potential constraint of the extent of how well the data samples represent the group of creators who are actively producing digital content. Despite the addition of screening questions and meticulous data filtering, it is possible that we did not secure sufficient data from creators who are actively engaged in creative activities. In future research, it is worth contemplating the acquisition of data from actual groups of creators, such as creator communities. Future researchers anticipate obtaining more in-depth and accurate data by directly involving and collaborating with creators.Practical implicationsThis study highlights the need for online social platforms to enhance features for storytelling, socializing, design, development, promotion, and protection, fostering a robust digital creator ecosystem. It emphasizes clear communication of these affordances, ensuring creators can effectively utilize them. Importantly, platforms should adapt these features to accommodate diverse creator profiles, considering differences in gender and expertise levels, especially in emerging spaces like the Metaverse. This approach ensures an equitable and enriching experience for all users and creators, underlining the importance of dynamic interaction and inclusivity in platform development and creator support strategies.Social implicationsThis study underscores the social implications of evolving digital creator ecosystems on online platforms. Identifying six key affordances essential for digital creators highlights the need for platforms to enhance storytelling, socializing, design, development, promotion, and product protection. Crucially, it emphasizes inclusivity, urging platforms to consider diverse creator profiles, including gender and expertise differences, particularly in transitioning from traditional social media to the Metaverse. This approach nurtures a more robust creator ecosystem and fosters an equitable and enriching experience for all users. It signals a shift towards more dynamic, adaptive online environments catering to diverse creators and audiences.Originality/valueFor academics, this study builds the conceptual framework of online social platform affordances for digital creators. Using the configurational approach, this study identified various interdependent relationships among the affordances, which are nuanced by specific contexts, and suggested novel insights for future studies. For practices, the findings specified by creators and platform types are expected to guide platform providers in developing strategies to support digital creators and contribute to platform growth.

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Section: Discussionmentioning

confidence: 99%

Exploring online social platform affordances for digital creators: a multi-method approach using qualitative and configurational analysis

Lee,

Chang,

Lee

et al. 2024

IMDS

View full text Add to dashboard Cite

show abstract

“…A promotion and marketing tool (continued) j INTERNATIONAL JOURNAL OF TOURISM CITIES j technologies such as the metaverse empower patients to boost their wellbeing (Nadarasa, 2024). Radanliev, De Roure, Novitzky, & Sluganovic (2023) noted that the metaverse enhances the digital accessibility and inclusiveness of disabled users in society. Hence, travel and tourism companies and urban cities need to design immersive activities that tourists and residents perceive to be valuable and for which they are willing to pay.…”

Section: Authorsmentioning

confidence: 99%

Metaverse cannot be an extra marketing immersive tool to increase sales in tourism cities

Florido-Benítez

2024

IJTC

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Purpose The purpose of this paper is to analyse the metaverse platform in a social context to better understand the future of this tool in tourism cities and how this can help to improve the well-being of residents in both digital and physical scenarios. Design/methodology/approach In this paper, the current and probable developments in the metaverse, and its use in tourism cities and companies have been investigated. Moreover, this study develops, collects and examines the main metaverse definitions by expert authors and organizations as a methodology to ensure the transparency and credibility of the metaverse analysis. Findings Findings suggest that the fusion of the metaverse and tourism cities must create residents’ services and experiences in the new MetaTourPolis to help interact and connect citizens with the city’s institutions and companies, as well as make tourism cities more attractive, innovative, environmentally friendly and healthier places to live. Metaverse will bring new changes for residents and tourists, in fact, this virtual platform is already changing and improving the residents’ quality of life and people with disabilities in tourism cities. For instance, the metaverse platform has been implemented in Seoul, Santa Monica and Dubai MetaTourPolis to interact with their residents, including people with disabilities, to resolve bureaucratic and administrative problems, avoiding this group and the rest of the residents travelling by bus or car to the city’s institutions. In addition, several metaverse applications based on softbot tutors or metaverse virtual social centres have been developed to improve blind and impaired people, and elderly people’ quality of life, respectively. Originality/value A new concept called “MetaTourPolis” has been included to stage the relationship between tourism cities and the metaverse platform, where the fusion of metaverse and the new tourism polis of the 21st century will be at the service of citizens, tourists and companies, to create more sustainable, efficient, quantitative and environmental tourism cities.

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“…Caregivers foresaw that they would need to provide support to use the device and that VR could cause discomfort, dizziness or even accidents among older users. Indeed, a study investigating the inclusivity of the metaverse, and therefore partially of VR, concluded that better design is needed to respond to the needs of persons with cognitive and physical disabilities (Radanliev et al, 2023). This may include bigger font sizes, easier interfaces, and simple controllers (Ijaz et al, 2016).…”

Section: Not For the With Cognitive Declinementioning

confidence: 99%

Virtual reality as an aged care technology – opportunities and limitations from a qualitative study

Felber,

Mihailov,

Wangmo

2023

Preprint

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The metaverse, a virtual, three-dimensional and interactive world that is accessible through virtual reality (VR) technology, is gaining interest in healthcare and medical research. VR, as its precursor, already offers opportunity for healthcare itself, due to its capabilities to overcome distances, create safe, customized environments and allow immersive, powerful experiences. Older adults, who often suffer from reduced mobility, could thus greatly benefit from VR. This qualitative study explores the perceptions of older adults and their caregivers, formal and informal, on VR and its potential use in aged care. The study reveals that all stakeholder groups foresee potential of VR as an entertaining and therapeutic technology, but that they also worry about VRs’ impact on loneliness, the cognitive capabilities needed to use it, as well as its safety for older adults. Our study identifies clear opportunities for VR technology in aged care and points to important prejudices that need to be dismantled before VR will be widely adopted as a technology in aged care.

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Accessibility and inclusiveness of new information and communication technologies for disabled users and content creators in the Metaverse

Cited by 8 publications

References 18 publications

Exploring online social platform affordances for digital creators: a multi-method approach using qualitative and configurational analysis

Exploring online social platform affordances for digital creators: a multi-method approach using qualitative and configurational analysis

Metaverse cannot be an extra marketing immersive tool to increase sales in tourism cities

Virtual reality as an aged care technology – opportunities and limitations from a qualitative study

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