Acceptance of Corporate Blogs for Collaboration and Knowledge Sharing

Iglesías-Pradas, Santiago; Hernández-García, Ángel; Fernández-Cardador, Pedro

doi:10.1080/10580530.2017.1329998

Cited by 21 publications

(29 citation statements)

References 95 publications

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“…Online knowledge sharing takes place in numerous large companies such as at IBM, HP, and Accenture and SAP. Additionally, online knowledge sharing often enhances interpersonal socialisation in an organisation as it increases the interaction that facilitates the creation and transfer of knowledge (Iglesias-Pradas et al, 2017). Thus, many organisations have recognised the importance of the online transmission of knowledge in improving the performance of employees, and they have invested in technological infrastructure that facilitates online knowledge sharing (Nguyen and Malik, 2020).…”

Section: Online Knowledge Sharingmentioning

confidence: 99%

How to motivate employees to engage in online knowledge sharing? Differences between posters and lurkers

Nguyen

Malik

Sharma

2021

JKM

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Purpose This study aims to combine the theory of planned behave or (TPB) and the motivational framework to extend the research on online knowledge sharing (OKS) in an organization by exploring the factors that drive the knowledge sharing intentions (KSI) of posters and lurkers. Design/methodology/approach A field survey with 501 employees in Vietnamese telecommunication companies is used to collect the data and a structural equation modeling approach with AMOS 25.0 is used to test all the hypotheses. Findings Attitudes toward OKS and subjective norms influence online KSI for both posters and lurkers. Self-enjoyment has a stronger effect on the attitudes toward OKS for posters than lurkers. Self-efficacy, reciprocity and rewards only affect posters and not lurkers. Research limitations/implications This study uses self-efficacy and self-enjoyment to represent intrinsic motivation and reciprocity and rewards for extrinsic motivation. Future research may use additional motivational factors to provide additional insights. Practical implications Managers should pay greater attention to subjective norms and attitudes toward knowledge sharing to motivate all the employees to share knowledge with each other to improve organizational performance. Originality/value This is the first study to combine TPB with the motivational framework to explore the factors that drive online knowledge sharing in an organization.

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Section: Online Knowledge Sharingmentioning

confidence: 99%

How to motivate employees to engage in online knowledge sharing? Differences between posters and lurkers

Nguyen

Malik

Sharma

2021

JKM

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“…In addition, managers face the challenge to communicate the work-related added value of the ESN to the potential participants. Shortcomings may lead to impeded ESN integration, or limited acceptance and usage (Iglesias-Pradas, Hernández-García, & Fernández-Cardador, 2017;Riemer, Stieglitz, & Meske, 2015). While ESNs have often been described as communication or collaboration infrastructures in work contexts (Kwahk & Park, 2016), an empirical investigation of infrastructure characteristics as antecedents of their usefulness is still missing.…”

Section: Introductionmentioning

confidence: 99%

Enterprise Social Networks as Digital Infrastructures - Understanding the Utilitarian Value of Social Media at the Workplace

Meske

Wilms

Stieglitz

2019

Information Systems Management

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In this study, we first show that while both the perceived usefulness and perceived enjoyment of enterprise social networks impact employees' intentions for continuous participation, the utilitarian value significantly outpaces its hedonic value. Second, we prove that the network's utilitarian value is constituted by its digital infrastructure characteristics: versatility, adaptability, interconnectedness and invisibility-in-use. The study is set within a software engineering company and bases on quantitative survey research, applying partial least squares structural equation modeling.

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“…Further empirical studies evidenced that ESM affordances promote knowledge transfer behavior [42], enhance the formation of social ties [43], and decrease perceived knowledge code efforts [44]. Additionally, research using survey data has investigated the associations between a number of social factors (e.g., reputation) and individuals' intention, attitude, and behavior to collaborate and share knowledge [45][46][47]. For example, Iglesias-Pradas et al [46] demonstrated that both trust and shared goals have positive relationships with employees' intention to use ESM to collaborate with other users.…”

Section: B Esmmentioning

confidence: 99%

“…Additionally, research using survey data has investigated the associations between a number of social factors (e.g., reputation) and individuals' intention, attitude, and behavior to collaborate and share knowledge [45][46][47]. For example, Iglesias-Pradas et al [46] demonstrated that both trust and shared goals have positive relationships with employees' intention to use ESM to collaborate with other users. Aboelmaged [45] found that employees have the hedonic motivation to adopt ESM tools for sharing knowledge with others.…”

Section: B Esmmentioning

confidence: 99%

“…Due to the collaborative nature of ESM, the extant literature has argued that ESM has proliferated to encourage teamwork in organizational settings [41]. The virtual group is one of the main functions for ESM to support such teamwork [46]. For example, in the company of Deloitte Australia, employees used an internal ESM platform to create and join networkbased groups.…”

Section: B Esmmentioning

confidence: 99%

See 1 more Smart Citation

Understanding the Emergence of Collaborative Problem-Solving Practices in Enterprise Social Media: The Roles of Social Factors

Huang

Song

2020

IEEE Access

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Firms are increasingly introducing enterprise social media (ESM) technologies to nurture the virtual community of practice, offering a prospect for collaborative problem-solving (CPS) within organizations. Based on a unique dataset including 10101 actual problem-solving scenarios across 519 ESM groups, our objective is to identify the relationships between many social factors and the occurrence of CPS by drawing on different social theories. Via multilevel logistic regression, we found that the quality and decentralized degree of social interactions in an ESM group can increase the likelihood of CPS; one user's social similarity with other members of the group and the user's user classes are positively related to the likelihood of CPS. Finally, social ties' strength between the user and other members in the ESM group has a U-shaped association with the likelihood of CPS. These findings can provide companies with meaningful implications for using ESM sites to support CPS. INDEX TERMS collaborative problem-solving, enterprise social media, virtual group, social influence, multilevel logistic modeling.

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Acceptance of Corporate Blogs for Collaboration and Knowledge Sharing

Cited by 21 publications

References 95 publications

How to motivate employees to engage in online knowledge sharing? Differences between posters and lurkers

How to motivate employees to engage in online knowledge sharing? Differences between posters and lurkers

Enterprise Social Networks as Digital Infrastructures - Understanding the Utilitarian Value of Social Media at the Workplace

Understanding the Emergence of Collaborative Problem-Solving Practices in Enterprise Social Media: The Roles of Social Factors

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