Acceptance of Banking Information Technology in PT BNI of Makassar

Muchran, Muchriana

doi:10.22610/jebs.v7i2(j).570

Cited by 7 publications

(4 citation statements)

References 8 publications

(14 reference statements)

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“…In other words, someone would not necessarily consider m-banking useful, despite trusting in m-banking. These results contrast with the previous study by [53]. Further, it was an interesting finding that trust had not influenced attitude towards m-banking, it is supported by [54] study.…”

Section: Advances In Economics Business and Management Research Volume 177contrasting

confidence: 46%

Millennials Behavioral Intention in Using Mobile Banking: Integrating Perceived Risk and Trust into TAM (A Survey in Jawa Barat)

Kumar¹,

Yukita²

2021

Proceedings of the International Conference on Business and Engineering Management (ICONBEM 2021)

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To analyze the major factors influencing user acceptance in using mobile banking, this current study integrates the Technology Acceptance Model (TAM) model with risk (privacy, financial, security, and time risk), trust, and attitude constructs. This research employed a quantitative approach through an online survey and distributed it through Line, Twitter, WhatsApp, and Instagram. The questionnaire consisted of 46 questions and 400 valid responses received. Structural Equation Modeling (SEM) was applied to examine the prescient behavior of the proposed components of the research model. All constructs passed the validity and reliability test. Results reveal that risk influences usefulness and ease of use impacts on usefulness. Furthermore, usefulness influences attitude, and usefulness and attitude influence the intention to use mobile banking. Surprisingly, it is found that trust did not influence attitude, and trust and ease of use did not impact on the usage intention mobile banking. Mobile banking related issues are yet to be examined empirically in millennials users, especially in West Java. This research was developed by extending the TAM model with perceived risk with 4 sub-dimensions and trust to reveal the need of acquring mobile banking.

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Section: Advances In Economics Business and Management Research Volume 177contrasting

confidence: 46%

Millennials Behavioral Intention in Using Mobile Banking: Integrating Perceived Risk and Trust into TAM (A Survey in Jawa Barat)

Kumar¹,

Yukita²

2021

Proceedings of the International Conference on Business and Engineering Management (ICONBEM 2021)

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“…However, perceived usefulness does not significantly affect behavioral intention. This is in accordance with the research by Muchran (2015) about the acceptance of banking information technology. Although consumers benefit from the TNG e-wallet, customers will not necessarily use the application.…”

Section: Discussionsupporting

confidence: 92%

Factors Affecting Users’ Behavioural Intention Towards Touch ‘N Go E-Wallet in Malaysia

Yeoh

2022

IJABIM

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As the outbreak of COVID-19 progresses to the endemic stage, Malaysians are getting used to the norm of going cashless to purchase goods and services, whether through online platforms or physical stores, to reduce contact with others. Hence, Touch 'n Go has garnered a significant number of users since the pandemic. While it is convenient for users to make payments, concurrently, it may pose a risk with many factors that may influence the users' loyalty to continue using online transactions. This paper aims to study the behavioral intention of the users' loyalty to Touch 'n Go E-wallet, given different payment options which are online transactions or physical payment. We investigated whether perceived usefulness, ease of use, trust, security, and social influence will affect the users' loyalty to continue using the application. Responses were collected from 150 Touch 'n Go E-wallet users' through an online survey, whereby the data will be analyzed using SPSS. Implications and recommendations to enhance users' loyalty, as well as increase acceptance to digital transformation, were presented.

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“…Perceived Ease of Use has positive but does not significantly influence Behavioral Intention to Use Securities Crowdfunding Platform. The results of this study are supported by the results of previous research conducted by [17], [30], [31] where in their research stated that perceived ease of use had no effect on behavioral intention to use. A person's intention to use a technology is not related to the ease of using the technology.…”

Section: • Direct Effectsupporting

confidence: 87%

Millennials’ Intention to Invest through Securities Crowdfunding Platform

Febrianti

Darma²

2023

att

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This study aims to describe the effect of perceived ease of use, perceived usefulness, perceived risk, social influence, trust, and behavioral intention of using the securities crowdfunding platform. The population of the study is the entire millennial generation who lives in Denpasar City with a total sample of 132 respondents. The data processing technique used is Structural Equation Model (SEM) with AMOS software. The results show that perceived usefulness, social influence, and trust had a direct and significant influence on behavioral intention to use. While the variables perceived ease of use and perceived risk have no direct effect on behavioral intention to use. Perceived ease of use variable has an indirect effect through perceived usefulness and perceived risk has an indirect effect through the trust variable on behavioral intention to use. Trust has the greatest influence on behavioral intention to use the securities crowdfunding platform.

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Acceptance of Banking Information Technology in PT BNI of Makassar

Cited by 7 publications

References 8 publications

Millennials Behavioral Intention in Using Mobile Banking: Integrating Perceived Risk and Trust into TAM (A Survey in Jawa Barat)

Millennials Behavioral Intention in Using Mobile Banking: Integrating Perceived Risk and Trust into TAM (A Survey in Jawa Barat)

Factors Affecting Users’ Behavioural Intention Towards Touch ‘N Go E-Wallet in Malaysia

Millennials’ Intention to Invest through Securities Crowdfunding Platform

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