Academic Libraries on Facebook: An Analysis of Users' Comments

Gerolimos, Michalis

doi:10.1045/november2011-gerolimos

Cited by 23 publications

(16 citation statements)

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“…After finding that approximately 35.5% of the posts on American academic library Facebook pages fell into a miscellaneous category, Aharony (2012) concluded "that academic librarians do not know how exactly to use this platform and thus assign many miscellaneous items on the wall" (p. 368). Gerolimos (2011) took this criticism of academic library pages one step further and noted, "Librarians create posts that could be characterized as unnecessary or even unprofessional" (p. 8). Academic librarians are still very much in the process of determining how to represent their libraries online.…”

Section: Discussionmentioning

confidence: 99%

“…This focus on domains helped shape the categories used in this study when examining the pages liked by academic library profiles. Gerolimos (2011) analyzed user responses to posts on 20 American academic library Facebook pages over a 14-month period. After examining 3,513 posts, the author found that 63% of all posts had no user interaction at all, while 91% of posts had no comments.…”

Section: Literature Reviewmentioning

confidence: 99%

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Content Generation and Social Network Interaction within Academic Library Facebook Pages

Witte¹

2014

Journal of Electronic Resources Librarianship

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The use of Facebook to share resources and engage patrons continues to gain acceptance within academic libraries. While many studies have analyzed the types of content academic libraries share on Facebook, there has not yet been a full examination of how this content is generated. This article examined the posting methods, the user responses, and the types of organizations followed on 28 academic library Facebook pages. User response was found to be inversely related to the popularity of a posting method. Pages from a library's home institution and from other libraries were the two types of sites most frequently followed.

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Section: Discussionmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Content Generation and Social Network Interaction within Academic Library Facebook Pages

Witte¹

2014

Journal of Electronic Resources Librarianship

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“…Much of the communication attempted by LLS takes this form: messages are transmitted, but the only "feedback" may be a lack of engagement with the communication offered. Yet, even in the context of Web 2.0, which is designed for two way communication, libraries often seem to neglect this opportunity; so concluded Gerolimos (2011) in an analysis of 20 randomly selected US academic library Facebook pages.…”

Section: Two-way Communicationmentioning

confidence: 99%

Improving Communication Between Postgraduate Researchers and the University Library: A Case Study at De Montfort University Library and Learning Services

Petch

Fraser

Rush

et al. 2016

New Review of Academic Librarianship

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A note on versions:The version presented here may differ from the published version or from the version of record. If you wish to cite this item you are advised to consult the publisher's version. Please see the repository url above for details on accessing the published version and note that access may require a subscription. IntroductionSilver (2014) has recognized the need to augment perceptions of academic libraries by working with users as a means of "understanding their needs and practices, and establishing collaborative partnerships that serve to empower student learners and enhance scholarly productivity" (p. 9). Silver's perspective provides a useful mantra to define a two-year project that has involved a team of librarians and learning developers at De Montfort University (DMU). The focus of the project has been to review the way Library and Learning Services (LLS) communicates with Postgraduate Researchers (PGRs). DMU, Leicester, is a large "post 1992" university with over 16,000 undergraduate and postgraduate students. The number of PGRs has grown in recent years, currently with 700-750 PGRs enrolled. DMU offers researcher development support through its Graduate School Office, Research, Business, and Innovation Department and via faculty-based doctoral training programs. Collaborating with these partners, a well-established development program for PGRs has existed in the library for many years, including a compulsory module on Literature Searching skills, and an optional module on Critical Approaches to Research. Despite receiving positive feedback from PGRs, attendance was often poor at these sessions, making it difficult for us to justify the continuation of such programs: an experience which seems to hold for other institutions (Bussell, Hagman, & Guder, 2015). This lack of engagement seemed to imply that PGRs did not perceive LLS as a key touch point for their development as researchers.An opportunity was offered in 2013, via internal funding, to review our communication strategy and to improve the levels of engagement LLS had with PGRs. To help us do this, we took an actionresearch approach (Costello, 2003) to better understand how PGRs viewed and understood communication from LLS, and how significant our provision was against the backdrop of their research. Drawing upon phenomenological influences, we ran a series of focus groups with PGRs to understand the perspective from "inside" the PhD. We then thematized some of the major challenges that our PGRs had encountered (Howitt & Cramer, 2011).This article offers an overview of the literature surrounding communication and an outline of how we coordinated our focus groups. It also presents our findings as a sequence of three crisis points that PGRs identified as integral to their research process. They have provided us with rich insight into how and when LLS communication needs to be more meaningful, timely, and reciprocal as well as how it can benefit from the active involvement of supervisors. We finish the article by documenting the changes w...

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“…Study of 20 academic libraries revealed that users appear to reject connecting with libraries on Facebook, even though other libraries are potentially using Facebook to forge good relationships with users 10 . Louden and Hall 11 found that some LIS staff find it difficult to integrate Twitter into library work.…”

Section: Introductionmentioning

confidence: 99%

Use of Online Social Networking Services in University Libraries: A Study of University Libraries of Karnataka, India

Tadasad

Deepthi

Patil

2017

DJLIT

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Social networking services have become a very powerful tool to provide library services. Over a period of time libraries are using online social networking services to make their services popular and user friendly. Social networking services like facebook, youtube, twitter, linkedin, google+, instagram have many applications that could be utilised by the libraries to provide number of services in libraries. The paper reports the use of social networking services in University libraries, based on a study of 54 university websites in Karnataka state. Method of content analysis has been adopted to study the websites. The results indicate that 53 of 54 universities (98.14%) do have their own websites in different domains. 29.62% State/Central universities are connected to Facebook. 18.51% are connected to Youtube. Very few are connected to Twitter and Linkedin.18.51% of Universities are connected to different networking sites. It is observed that the universities libraries in the state are catching up with these technologies but many of these services are used for mere elementary purposes. The study concludes that it is time for the university libraries to exploit the services and use the optimum potentialities of these Social networking services.

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Academic Libraries on Facebook: An Analysis of Users' Comments

Cited by 23 publications

References 0 publications

Content Generation and Social Network Interaction within Academic Library Facebook Pages

Content Generation and Social Network Interaction within Academic Library Facebook Pages

Improving Communication Between Postgraduate Researchers and the University Library: A Case Study at De Montfort University Library and Learning Services

Use of Online Social Networking Services in University Libraries: A Study of University Libraries of Karnataka, India

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