Academic libraries' leaders' decision-making during the COVID-19 crisis

Lembinen, Liisi

doi:10.1016/j.acalib.2023.102709

Cited by 2 publications

(1 citation statement)

References 28 publications

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“…Managers in the library are concerned about the main points: the need for access to manual services and collections, the safety of employees and patrons, new-fangled ways of working, and the library's role through the pandemic. In some cases, library leaders made new provisions individually based on the lack of time and information (Lembinen, 2023). They were determining the needs of service quality in using reader waiting time and the practical uses.…”

Section: Introductionmentioning

confidence: 99%

New data about library service quality and convolution prediction

Nguyen,

Phayung,

Duong

et al. 2023

CTU J. of Inn. & Sus. Dev.

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Library service quality, one of the key performance indicators of service qualities in universities, has been considered deeply in management strategies as part of the Fourth Industrial Revolution, especially, after the Covid-19 pandemic. We undertook a survey around Universities in Ho Chi Minh City and Tien Giang University, Vietnam focused on freshmen and sophomores to assess library service quality for improving the learning service quality. Machine learning has been deployed for predicting the library service, quality, and has been adopted successfully in depicting the assessment results. To perform the effectiveness of data, the Convolution Bidirectional Long-Short Term Memory (Conv-BiLSTM), and Convolution Bidirectional Gated Recurrent Unit (ConvBiGRU) were used. The models have illustrated appropriate performances when providing sufficient accuracy and extracting the prediction of the output.

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Section: Introductionmentioning

confidence: 99%