About the development of an interactive assistance system for impaired employees in manual order picking

Baechler, Andreas; Kurtz, Peter; Hoerz, Thomas; Kruell, Georg; Baechler, Liane; Autenrieth, Sven

doi:10.1145/2769493.2769528

Cited by 9 publications

(1 citation statement)

References 7 publications

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“…Baechler et al [2] followed a user-centered development approach by evaluating 78 questionnaires filled out by pedagogical staff for cognitively impaired adults in work environments and concluded that a projector-based AR assistive system is a suitable choice for assisting work environments and that most disabled workers provide the skills required for the assistive technology to be beneficial. Based on this framework, Baechler et al [1] developed an assistive projector-based application that helps workers with cognitive impairments while executing order picking tasks.…”

Section: Projectormentioning

confidence: 99%

Augmented reality action assistance and learning for cognitively impaired people

Blattgerste

Renner

Pfeiffer

2019

Proceedings of the 12th ACM International Conference on PErvasive Technologies Related to Assistive Environments

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Augmented reality (AR) is a promising tool for many situations in which assistance is needed, as it allows for instructions and feedback to be contextualized. While research and development in this area have been primarily driven by industry, AR could also have a huge impact on those who need assistance the most: cognitively impaired people of all ages. In recent years some primary research on applying AR for action assistance and learning in the context of this target group has been conducted. However, the research field is sparsely covered and contributions are hard to categorize. An overview of the current state of research is missing. We contribute to filling this gap by providing a systematic literature review covering 52 publications. We describe the often rather technical publications on an abstract level and quantitatively assess their usage purpose, the targeted age group and the type of AR device used. Additionally, we provide insights on the current challenges and chances of AR learning and action assistance for people with cognitive impairments. We discuss trends in the research field, including potential future work for researchers to focus on. CCS CONCEPTS • Human-centered computing → Human computer interaction (HCI).

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Section: Projectormentioning

confidence: 99%

Augmented reality action assistance and learning for cognitively impaired people

Blattgerste

Renner

Pfeiffer

2019

Proceedings of the 12th ACM International Conference on PErvasive Technologies Related to Assistive Environments

View full text Add to dashboard Cite

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The Development and Evaluation of an Assistance System for Manual Order Picking - Called Pick-by-Projection - with Employees with Cognitive Disabilities

Baechler

Autenrieth

et al. 2016

Lecture Notes in Computer Science

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Intelligence augmentation: rethinking the future of work by leveraging human performance and abilities

Harborth

Kümpers

2021

Virtual Reality

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Nowadays, digitalization has an immense impact on the landscape of jobs. This technological revolution creates new industries and professions, promises greater efficiency and improves the quality of working life. However, emerging technologies such as robotics and artificial intelligence (AI) are reducing human intervention, thus advancing automation and eliminating thousands of jobs and whole occupational images. To prepare employees for the changing demands of work, adequate and timely training of the workforce and real-time support of workers in new positions is necessary. Therefore, it is investigated whether user-oriented technologies, such as augmented reality (AR) and virtual reality (VR) can be applied “on-the-job” for such training and support—also known as intelligence augmentation (IA). To address this problem, this work synthesizes results of a systematic literature review as well as a practically oriented search on augmented reality and virtual reality use cases within the IA context. A total of 150 papers and use cases are analyzed to identify suitable areas of application in which it is possible to enhance employees' capabilities. The results of both, theoretical and practical work, show that VR is primarily used to train employees without prior knowledge, whereas AR is used to expand the scope of competence of individuals in their field of expertise while on the job. Based on these results, a framework is derived which provides practitioners with guidelines as to how AR or VR can support workers at their job so that they can keep up with anticipated skill demands. Furthermore, it shows for which application areas AR or VR can provide workers with sufficient training to learn new job tasks. By that, this research provides practical recommendations in order to accompany the imminent distortions caused by AI and similar technologies and to alleviate associated negative effects on the German labor market.

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About the development of an interactive assistance system for impaired employees in manual order picking

Cited by 9 publications

References 7 publications

Augmented reality action assistance and learning for cognitively impaired people

Augmented reality action assistance and learning for cognitively impaired people

The Development and Evaluation of an Assistance System for Manual Order Picking - Called Pick-by-Projection - with Employees with Cognitive Disabilities

Intelligence augmentation: rethinking the future of work by leveraging human performance and abilities

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