“…Pursuing this in their discussion of 'people skills' in probation practice, Treadwell and Mantle (2007, p.509) refer to research, discussed in Trotter (2000), indicating a connection between the use of interpersonal skill and improved outcomes in terms of reduced reoffending. (A similar link is made by Rex (1999), Dowden and Andrews (2004), McNeill (2006) and Priestley and Vanstone (2006).) Now, interpersonal skills training may be valuable, and valued by trainees.…”