A visual scoping review of how knowledge graphs and search engine results page designs represent uncertainty and disagreement
Simon Knight,
Isabella Bowdler,
Heather Ford
et al.
Abstract:Purpose
Informational conflict and uncertainty are common features across a range of sources, topics and tasks. Search engines and their presentation of results via search engine results pages (SERPs) often underpinned by knowledge graphs (KGs) are commonly used across tasks. Yet, it is not clear how search does, or could, represent the informational conflict that exists across and within returned results. The purpose of this paper is to review KG and SERP designs for representation of uncertainty or disagreem… Show more
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