A tool and a tyrant: Social media and well-being in organizational contexts

Zoonen, Ward van; Treem, Jeffrey W.; Hoeven, Claartje L. ter

doi:10.1016/j.copsyc.2022.101300

Cited by 22 publications

(28 citation statements)

References 73 publications

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“…Yet, at the same time, such work-inconsistent use may frequently distract from, disrupt, or delay important work tasks (e.g., B. , which some users seem to experience as an "addictive", poorly self-regulated usage behavior that has gotten "out of hand" (e.g., Chen & Wei, 2019;Zivnuska et al, 2019). While the validity of such a "social media addiction" is questionable (Meier, 2021;Vanden Abeele, 2021), the findings from this and earlier reviews (Marsh et al, 2022;van Zoonen et al, 2022) still clearly document that some knowledge and office workers associate certain stresses and strains on their well-being with ICT and social media use (Laumer & Maier, 2021).…”

Section: Discussionmentioning

confidence: 77%

“…Overall, the heterogeneous findings on social media use during work hours reflect that studies differ widely in design, measurement, and theoretical perspective (see van Zoonen et al, 2022). The findings suggest that personal social media use while working may afford (some) users the ability to better balance the work-life domains, which can be related to beneficial outcomes, e.g., on job satisfaction.…”

Section: More Than Just Slackingmentioning

confidence: 96%

“…Beyond ICTs more generally, a closer look at social media specifically appears central to understand the effects of today's technological environment on well-being (Laumer & Maier, 2021;Valkenburg, 2022). A recent review by (van Zoonen et al, 2022) on the use of social media in the work context, however, focusses mainly on the theoretical underpinnings of potential well-being effects. The present review, in contrast, aims to summarize empirical evidence on how social media use may influence well-being at the work-home interface, especially vis-à-vis current developments toward remote work (Carroll & Conboy, 2020).…”

Section: Prior Reviews and The Present Researchmentioning

confidence: 99%

“…Drawing on insights from broader reviews of social media effects (Bayer et al, 2020;, future research will achieve more valid and robust insights by studying ICTs and social media not just at the broadest level of time spent on devices or applications, but by zooming in on their most basic building blocks (i.e., individual features) and considering not just channel but also communication characteristics (i.e., interactions and messages). While most literature in this sub-field has considered ICT and social media effects as almost static traits (e.g., "addiction"), studies will gain a deeper understanding by embracing dynamic conceptualizations of usage and heterogeneous, person-specific effects (Valkenburg, 2022;van Zoonen et al, 2022). Such a perspective may help understand, for whom and when remote work truly works-and for whom and when it does not-in terms of well-being and connectedness over a distance.…”

Section: Limitations and Recommendationsmentioning

confidence: 99%

“…Increasingly though, due to various changes in the work environment and adoption of new collaborative technologies, the effects of social and mobile media on the well-being of the working adult population are moving into focus (e.g., Marsh et al, 2022;van Zoonen et al, 2022). Employees have reported experiencing more and more "technostress", blurred boundaries, and problems with self-regulation around digital media use, particularly at the intersection of the once separate work and home domains (i.e., the work-home interface).…”

Section: Introductionmentioning

confidence: 99%

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Social media and well-being at work, at home, and in-between: A review

Klingelhoefer¹,

Meier²

2022

Preprint

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With increasing relevance of collaborative technologies in the workplace and flexible work arrangements, concerns and hopes about associations between social media use and well-being arise. Social media can introduce content and demands from the work context into the home and vice-versa. This narrative review of k = 39 publications addresses work-inconsistent and home-inconsistent social media use, particularly during remote work. The reviewed studies show that social media use can be associated with negative outcomes such as stress. At the same time, many studies found associations with beneficial outcomes such as higher job satisfaction. These conclusions are limited by the predominantly cross-sectional survey designs and inconsistent conceptualization and measurement of social media use. We suggest improvements and call for more longitudinal and experimental studies to advance the understanding of social media use and well-being at the work-home interface.

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Section: Discussionmentioning

confidence: 77%

Section: More Than Just Slackingmentioning

confidence: 96%

Section: Prior Reviews and The Present Researchmentioning

confidence: 99%

Section: Limitations and Recommendationsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Social media and well-being at work, at home, and in-between: A review

Klingelhoefer¹,

Meier²

2022

Preprint

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Cyberbullying on social media under the influence of COVID‐19

2022

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The sudden emergence of the COVID-19 pandemic has introduced new norms largely revolving around the use of social media, disrupting the mentality of Internet users, especially the youth, resulting in an increase in cyberbullying. The rise in the popularity of many apps that facilitate online interactions has increased the risk of cyberbullying incidents. Not only did the COVID-19 pandemic transform social life, work, and education towards online modes of interaction, but it has also contributed to the ongoing digitization of bullying. As work moved to the home, so did bullying. This study aims to understand how the COVID-19 pandemic, which affects social media usage, increases the incidence of cyberbullying. We tested our hypotheses using a sample of 200 Malaysian participants. The results showed that the relationship between the COVID-19 pandemic's influence and cyberbullying was significant. However, we failed to find any statistical evidence that gender moderates this relationship. This study found an increase in cyberbullying incidents resulting from the increased use of social media due to the COVID-19 pandemic's influence. Our findings contribute to the body of knowledge on the prevalence of cyberbullying in Malaysia, which may benefit future research.

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