Abstract:The topic of an autonomous system initiating trust repair has generated intense interest from researchers and has led to a stream of empirical works studying the impact of different trust repair strategies. Unfortunately, there does not seem to be a clear pattern of results or systematicity in the experimental manipulations. This is likely due to a lack of a coherent model or theoretical framework of trust repair. We present a possible theoretical model that may explain and predict how different trust repair… Show more
Set email alert for when this publication receives citations?
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.