volume 24, issue 2, P161-181 2020
DOI: 10.1108/mbe-10-2018-0080
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Rohit Kumar Singh, Padmanav Acharya, Sachin Modgil

Abstract: Purpose The purpose of this study is to quantify the supply chain flexibility for an Indian soap manufacturing firm and to measure its performance. The authors made an attempt to find key strategic and operational decision-making dimensions for developing effective supply chain flexibility environment. Design/methodology/approach The authors have extracted 11 supply chain flexibility dimensions through extensive literature review. The authors used a decision-making trial and evaluation laboratory (DEMATEL) …

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