A tale of two kidnapings: Government response to Chibok &amp; Dapchi attacks in Nigeria

Adegbola, Oluseyi; Okunloye, Oluwabusayo

doi:10.1016/j.pubrev.2022.102248

Cited by 3 publications

(2 citation statements)

References 20 publications

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“…The Situational crisis communication theory or SCCT (Coombs, 2004(Coombs, , 2007b(Coombs, , 2021Coombs & Holladay, 2010) is one of the most relevant evidence-based theories in the field of crisis communications (Adegbola & Okunloye, 2022). The SCCT is drawn on the premises of Weiner's Attribution Theory (Weiner, 1985) which proves that in the case of a sudden negative event stakeholders tend to look for an agent to blame.…”

Section: Situational Crisis Communication Theory (Scct)mentioning

confidence: 99%

“…Coombs' model has been identified by several researchers as an effective tool for analysing case studies. For example, authors like Richards et al (2017) have previously used the SCCT to study a corporate case whereas other researchers like Adegbola & Okunloye (2022) apply it to crises handled by public entities. The model has also been widely used to study natural disasters.…”

Section: Situational Crisis Communication Theory (Scct)mentioning

confidence: 99%

See 1 more Smart Citation

Communicating the volcanic eruption in La Palma from Spanish public institutions: communication strategies on Twitter

Sedeño-Alcántara,

Vegas-García,

Paniagua Rojano

2023

Estud. mensaje periodís.

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This study examines and evaluates how the government communicated the volcanic eruption that occurred in La Palma (Spain) in 2021. For that purpose, SCCT and the SMCC models were used to perform a content analysis of the online communication approach followed on Twitter by Cabildo de La Palma (@CabLaPalma), 112 Canarias (@112canarias), and the Spanish Home Office (@interiorgob). Findings suggest that these three institutions aligned their communications by using complementary strategies, message framings and styles to successfully handle the crisis. However, this study also highlights areas of improvement in the approaches taken by these three public entities.

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Section: Situational Crisis Communication Theory (Scct)mentioning

confidence: 99%

Section: Situational Crisis Communication Theory (Scct)mentioning

confidence: 99%

Communicating the volcanic eruption in La Palma from Spanish public institutions: communication strategies on Twitter

Sedeño-Alcántara,

Vegas-García,

Paniagua Rojano

2023

Estud. mensaje periodís.

View full text Add to dashboard Cite

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Taming the leviathans in the air: a geospatial analysis of anti-terrorism air warfare in Nigeria

Aluko

2023

GeoJournal

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Nigerian Military Strategic Use of Social Media During Online Firestorms: An Appraisal of the NDA Terrorist Attack

Uwalaka

2023

Journal of Communication Inquiry

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This study appraises how the Nigerian military used social media platforms to provide a counter narrative and quell the online firestorm regarding the Nigerian Defence Academy's (NDA’s) terrorists’ attack and how Nigerians reacted to these strategic communication items or lack of items about the attack. The study analysed 8,210 Facebook posts and comments from Defence Headquarters Nigeria and Facebook users in Nigeria. Findings demonstrate that the Nigerian military adopted silence as a strategy and thus, did not effectively utilise social media platforms to provide a counter narrative or information to quell the online firestorm regarding the NDA terrorists’ attack. Results further illustrate that Nigerian Facebook users criticised the Federal Government, and the military, and were disgusted that a fortress such as the NDA could be attacked and demanded the firing of the Service Chiefs and NDA leaders for their response and attempted cover-up of the attack. The study concludes that while a high reservoir of trust moderates the short and long-term effects of an online firestorm, inactions during an online firestorm aggravates the effect of such an online crisis.

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A tale of two kidnapings: Government response to Chibok & Dapchi attacks in Nigeria

Cited by 3 publications

References 20 publications

Communicating the volcanic eruption in La Palma from Spanish public institutions: communication strategies on Twitter

Communicating the volcanic eruption in La Palma from Spanish public institutions: communication strategies on Twitter

Taming the leviathans in the air: a geospatial analysis of anti-terrorism air warfare in Nigeria

Nigerian Military Strategic Use of Social Media During Online Firestorms: An Appraisal of the NDA Terrorist Attack

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