Abstract:Electronic commerce or e-commerce includes the service and good exchange through electronic support like the Internet. It plays a crucial role in today's business and users' experience. Also, e-commerce platforms produce a vast amount of information. So, Recommender Systems (RSs) are a solution to overcome the information overload problem. They provide personalized recommendations to improve user satisfaction. The present article illustrates a comprehensive and Systematic Literature Review (SLR) regarding the … Show more
“…As a result, RSs minimize customer search costs and suggest products based on explicit and implicit feedback about customer behavior and preferences [27]. Recommendation systems increase turnover by offering customized products and services to the client, suggesting additional products, helping to improve customer loyalty [28]. In e-commerce, recommendation accuracy leads to increased sales and customer loyalty.…”
Section: Characteristics and Applicability Of Decision Support Systemmentioning
The aim of this paper is to present the use of an innovative approach based on MCDM methods as the main component of a consumer Decision Support System (DSS) by recommending the most suitable products among a given set of alternatives. This system provides a reliable recommendation to the consumer in the form of a compromise ranking constructed from the five MCDM methods: the hybrid approach TOPSIS-COMET, COCOSO, EDAS, MAIRCA, and MABAC. Each of the methods used contributes significantly to the final compromise ranking built with the Copeland strategy. Chosen MCDM methods were combined with the objective CRITIC weighting method, and their performance was presented on the illustrative example of choosing the most suitable mobile phone. A sensitivity analysis involving the rw and WS correlation coefficients was performed to determine the match between the compromise ranking of the candidates and the rankings provided by each MCDM method. Sensitivity analysis demonstrated that all investigated compromise candidate rankings show high convergence with the rankings provided by the particular MCDM methods. Thus, the performed study proved that the proposed approach shows high potential to be successfully used as a central component of DSS for recommending the most suitable product. Such DSS could be a universal and future-proof solution for e-commerce sites and websites, providing advanced product comparison capabilities in delivering a recommendation to the user as a final ranking of alternatives.
“…As a result, RSs minimize customer search costs and suggest products based on explicit and implicit feedback about customer behavior and preferences [27]. Recommendation systems increase turnover by offering customized products and services to the client, suggesting additional products, helping to improve customer loyalty [28]. In e-commerce, recommendation accuracy leads to increased sales and customer loyalty.…”
Section: Characteristics and Applicability Of Decision Support Systemmentioning
The aim of this paper is to present the use of an innovative approach based on MCDM methods as the main component of a consumer Decision Support System (DSS) by recommending the most suitable products among a given set of alternatives. This system provides a reliable recommendation to the consumer in the form of a compromise ranking constructed from the five MCDM methods: the hybrid approach TOPSIS-COMET, COCOSO, EDAS, MAIRCA, and MABAC. Each of the methods used contributes significantly to the final compromise ranking built with the Copeland strategy. Chosen MCDM methods were combined with the objective CRITIC weighting method, and their performance was presented on the illustrative example of choosing the most suitable mobile phone. A sensitivity analysis involving the rw and WS correlation coefficients was performed to determine the match between the compromise ranking of the candidates and the rankings provided by each MCDM method. Sensitivity analysis demonstrated that all investigated compromise candidate rankings show high convergence with the rankings provided by the particular MCDM methods. Thus, the performed study proved that the proposed approach shows high potential to be successfully used as a central component of DSS for recommending the most suitable product. Such DSS could be a universal and future-proof solution for e-commerce sites and websites, providing advanced product comparison capabilities in delivering a recommendation to the user as a final ranking of alternatives.
“…Relationship discovery over graphs aims at estimating the likelihood of a future relationship between node pairs based on the observed graphs. It is at the core of many applications such as recommendation systems [1]- [4], social network analysis [5]- [8], natural language processing [9]- [12], knowledge graph construction [13]- [15], heterogeneous information networks [16], [17], and biological interaction networks [18], [19]. Extensive research has been conducted on relationship discovery, which can be broadly grouped into three categories: intra-graph, inter-graph and collective relationship discovery.…”
Section: B Relationship Discovery Over Graphsmentioning
confidence: 99%
“…Determining whether entities in one domain are related to entities in another domain is a fundamental problem that exists in a wide range of applications. An incomplete list includes recommendation systems [1]- [4], social network analysis [5]- [8], natural language processing [9]- [12], knowledge graph reconstruction [13]- [15], heterogeneous information networks [16], [17], and biological interaction networks [18], [19].…”
Relationship discovery across multiple heterogeneous graphs has recently attracted considerable interest. A major challenge is how to fuse and utilize the structure and properties of multiple heterogeneous graphs complementarily to improve relationship discovery between graph pairs where there are only a few observed relationships. In this paper, we seek to solve the problem through label propagation on dropout graph product. We first map multiple heterogeneous graphs onto a single homogeneous graph through graph product. The internal structure and properties of each individual graphs, as well as the observed inter-graph relationships across multiple graphs are fused losslessly via assigning edge weights and encoding node vectors of the graph product. As a result, the complex problem of relationship discovery across multiple heterogeneous graphs is transformed into a simple problem of node classification on homogeneous graph product. However, the size of graph product increases quickly with the size and the number of factor graphs, which leads to low accuracy and high computational cost. Dropout is therefore introduced to address this problem, which is applied to label propagation on graph product. Finally, we combine the results of a set of label propagations on different dropout graph products using a product of experts model. The proposed approach is characterized by flexibility in defining graph product, good generalization ability, high accuracy, and efficient computation. The experiments on real-world datasets show that the proposed approach significantly improves relationship discovery across multiple heterogeneous graphs, obtaining better results on the benchmark datasets than the baseline approaches.
“…Recommender systems (RS) have been successfully applied to assist decision making by producing a list of items tailored to user preferences and tastes, supporting ecommerce, social media, and other applications where the content volume would otherwise be overwhelming for users [1], [2]. They have become indispensable tools of the Internet age.…”
Section: Introductionmentioning
confidence: 99%
“…Taking two chromosomes as an example, chromosome 1 is[1,5,7,9,6,12,2,1,5,4,3,7,8,1,2], and chromosome 2 is[5,7,4,1,2,10,6,1,3,7,4,3,2,8,9]. Assume this is a top-5 recommendation from three users, and the number of cut points is 2.…”
Most traditional recommender systems focus specifically on increasing consumer satisfaction by providing a list of relevant content to consumers. However, the perspectives of other multisided marketplace stakeholders are also equally important, i.e., the exposure for suppliers or providers and profit for the platform. The suppliers want their products to be presented to users, and the objective of the platform is to maximize their profit. Nevertheless, because consumers' preferences and the objectives of providers as well as the platform may conflict with each other, it degrades the utility of the recommendation methods by only considering users' views. Therefore, in this work, we use a many-objective optimization method to maintain a tradeoff among five objectives for three stakeholders and obtain multiple Pareto front solutions in a single run. We first combine customer lifetime value and user purchase preference to create a new similarity model (Sim_RFMP) to increase the recommendation accuracy of the recommendation list. Furthermore, we propose a many-objective model (NBHXMAOEA) for multistakeholder recommendation. In NBHXMAOEA, we present a novel N-block heuristic crossover operator (NBHX) that recombines blocks of chromosomes based on heuristics. Through extensive experiments, the results demonstrate that our proposed NBHXMAOEA achieves superior performance in terms of average accuracy, diversity, novelty, provider coverage, and platform profit to its competing methods. INDEX TERMS Many-objective, recommender systems, similarity model, stakeholders.
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