2020
DOI: 10.1109/access.2020.3021383
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A Systematic Literature Review of Intelligent Tutoring Systems With Dialogue in Natural Language

Abstract: Intelligent tutoring systems (ITSs) are computer programs that provide instruction adapted to the needs of individual students. Dialog systems are computer programs that communicate with human users by using natural language. This paper presents a systematic literature review to address ITSs that incorporate dialog systems and have been implemented in the last twenty years. The review found 33 ITSs and focused on answering the following five research questions. a) What ITSs with natural language dialogue have … Show more

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Cited by 51 publications
(19 citation statements)
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“…Following this discrimination, only a few CITS exist at present, due to the complexity and time-consuming nature of development (Cai et al, 2019). Well-known examples of CITS include AutoTutor (Graesser et al, 2004), and Oscar (Latham et al, 2014) (for a more detailed review of CITS see Paladines & Ramírez, 2020). Their impact on learning has been found to be as effective as human tutors (Cai et al, 2019).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Following this discrimination, only a few CITS exist at present, due to the complexity and time-consuming nature of development (Cai et al, 2019). Well-known examples of CITS include AutoTutor (Graesser et al, 2004), and Oscar (Latham et al, 2014) (for a more detailed review of CITS see Paladines & Ramírez, 2020). Their impact on learning has been found to be as effective as human tutors (Cai et al, 2019).…”
Section: Literature Reviewmentioning
confidence: 99%
“…"), only allowing a few follow-up questions, and restricted to simple task domains. However, due to technological advancement and an ever growing market for digital assistants [1], it can be expected that conversational assistants (CA) enter more sophisticated domains and be used for very challenging tasks, like decision-making [2], learning [3], or planning tasks [4]. In order to be accepted and trusted in these delicate domains, conversational interfaces must extend their assistance capabilities and be equipped with more human-like assistant behaviour.…”
Section: Introductionmentioning
confidence: 99%
“…Human-Computer dialogue systems provide a natural language based interface between humans and computers. They have a broad range of applications such as: Intelligent Tutoring systems [1], e-Health Applications [2], Argumentation Detection [3], Natural Language Generation [4], etc. The Human-Computer dialogue system can be composed of different components: The speech signal of the user is converted to a sequence of words by the Automatic Speech Recognition (ASR) system.…”
Section: Introductionmentioning
confidence: 99%