A systematic literature review of Lean Six Sigma in different industries

Sreedharan, V. Raja; Ramesh, R.

doi:10.1108/ijlss-12-2015-0050

Cited by 139 publications

(135 citation statements)

References 37 publications

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“…2.1 Process Improvement in the Public Sector Sreedharan and Raju (2016) list 46 published definitions and statements in order to achieve a common view on Lean Six Sigma. It is generally agreed, that Lean Six Sigma is the combination of Lean Management or the Lean Philosophy and Six Sigma (Arnheiter and Maleyeff, 2005;Näslund, 2008;Maleyeff et al, 2012).…”

Section: Research Backgroundmentioning

confidence: 99%

Introducing Lean Six Sigma to a German municipality: an action research report

Kregel¹,

Coners²

2018

IJLSS

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Purpose This paper aims to expand the knowledge about Lean Six Sigma (LSS) implementation in the public sector. By analyzing an LSS improvement initiative in a German municipality, examples of success, barriers and challenges are discussed. A comparison with literature regarding the production and service sectors unfolds similarities and differences. Design/methodology/approach The paper applies the action research method. Especially for the broad field of project management, methods focusing on actual experience from practice have been recommended by many researchers. Findings Implementations of LSS in the public sector seem to be particularly challenging and lengthy. Change and communication management have proved to be the most important aspects to successful acceptance, cooperation and improvement sustainability. In the analyzed cases, the needed volume of data could often not be procured. The applied Six Sigma methodology primarily included the DMAIC project phases as well as selected standard instruments. In contrast, the lean elements of LSS achieved more results and were appreciated by project team members. Originality/value The LSS application in this paper provides insights into practical implementation experience in a municipality, as well as lessons learned. Until now, most research addressed the single application of lean, continuous improvement or Six Sigma. This paper represents the first academic report of a LSS program in a German municipality and underlines the need for scientific support of those initiatives in further municipalities worldwide.

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Section: Research Backgroundmentioning

confidence: 99%

Introducing Lean Six Sigma to a German municipality: an action research report

Kregel¹,

Coners²

2018

IJLSS

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“…Quality management and process optimization methods like Six Sigma and Lean Management have initially been developed in the manufacturing industry (Womack et al, 1991) but later also spread further into service and public sectors (Kollberg et al, 2006;Pepper and Spedding, 2010;Sreedharan and Raju, 2016). A core element of Lean is known to be the Kaizen philosophy (Womack and Jones, 2003) which aims to continuously improve the quality of processes (Imai, 1986).…”

Section: Motivation and Problem Statementmentioning

confidence: 99%

Applying Kaizen to University Teaching Through Weekly Course Evaluation

Kregel¹

2017

Proceedings of the Fourth International Conference on Lean Six Sigma for Higher Education

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Purpose: Current evaluation standards in German higher education institutions (HEIs) most often do not lead to measurable quality improvement. The purpose of this paper is to critically evaluate whether Kaizen can be a useful methodology to improve the quality of teaching on course level and intensify the exchange and discussion between lecturers and learners.Design/Methodology/Approach: The paper describes a theoretical approach of combining the continuous improvement philosophy of Kaizen with student course evaluation. Furthermore, the author uses evaluation data from two course cycles to describe results from a pilot application.Findings: A concept is illustrated for evaluating every single course unit and continuously discussing these results together with the learners. Learners in the pilot courses accepted and welcomed the intense participation and allowed improvements mainly referring to course concept, content (and detail) selection, course material and presentation style. The participation rate declined during the term and was highly influenced by triggers like exam and grade relevance. Research Limitations/Implications:The presented results have been collected in one single course over two years in the same institution. The next stage of research would be the application of the approach in other courses and institutions to validate results as well as to make potential adjustments to the concept. Originality/Value: Although course evaluation has become standard in German HEIs, most institutions use it only once per term or year. This paper discusses a new approach to evaluate teaching quality on time and directly at the point of action (Gemba) to facilitate short-term reaction of the lecturers.

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“…In the same context, SS was regarded as one of the most important tools for quality improvement in the healthcare sector (Varkey, P., Reller, M. K. & Resar, R. K., 2007). The quality of healthcare has a special significance as compared to that of other types of services since healthcare services relate to the health of human beings (Sreedharan, V. R. & Raju, R., 2016). As such, this research's specific objectives are to identify the most common critical success factors of six sigma implementation and to determine the most important benefits of six sigma adoption in different organizations, particularly healthcare settings.…”

mentioning

confidence: 99%

Success Factors and Benefits of Six Sigma Implementation in Hospitals: A Systematic Review

Alhamali

2019

BMS

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This review explores critical success factors of Six Sigma implementation in hospitals and identifies the benefits. Data sources and Methodology: Prior studies on Six Sigma (SS) totaling 100 were selected from more than 100 journals. These studies came from numerous databases and are classified based on the year of publication. Journal names with corresponding number of papers selected are reported. The review reveals 25 critical success factors (

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A systematic literature review of Lean Six Sigma in different industries

Cited by 139 publications

References 37 publications

Introducing Lean Six Sigma to a German municipality: an action research report

Introducing Lean Six Sigma to a German municipality: an action research report

Applying Kaizen to University Teaching Through Weekly Course Evaluation

Success Factors and Benefits of Six Sigma Implementation in Hospitals: A Systematic Review

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