A system approach to quality

Interpol review of forensic science management literature 2016–2019

“…Several subsystems work to support laboratory operations as well, and can overlap. Accreditation, six sigma, quality management programs, financial and budgetary plans, regulatory compliance, etc., all serve to improve operations in a systematic way [ 30 , [46] , [47] , [48] ]; and [ 31 ]. Today the vast majority of forensic laboratories maintain accreditation, around eighty-eight percent [ 2 ].…”

“…This requires an adoption of a system of continuous improvement, i.e. a quality management program [ 30 , 48 ]. Six Sigma is one example of a quality management strategy that contains a systematic feedback loop for improvement [ 46 ].…”