A Sustainable Information Security Framework for E-Government – Case of Tanzania

Abstract

The government of Tanzania adopted an e-Government strategy in 2009 that is aimed at improving efficiency in government and providing better services to citizens. Information security is identified as one of the requirements for the successful e-Government implementation although the government has not adopted any standards or issued guidelines to government agencies with regards to information security. Comprehensive addressing of information security can be an ex-pensive undertaking and without guidelines information security implementations may be more prone to failure. In a resource poor country such as Tanzania, there is a need for a cost effective and sustainable means of addressing information security in e-Government implementations. In this paper the authors present a case study of an e-Government interaction between a ministry and a government agency and the information security challenges identified in the implementation. In order to address these challenges an information security framework is conceptualized using action research. The framework is applied in the case study to address the identified challenges and the means to address future challenges in a sustainable manner is identified. Finally, the proposed framework is evaluated against Tanzanian and international metrics.

Evolutionary Patterns and Development Prospects for E-Government: A Delphi-Based Approach to Perceptions of the Administrative Agent

“…This means that the development of the Internet operates as an integrating component of the new economy (Kažemikaitienė, Bilevičienė 2008;Ferreira 2010;Wangwe et al 2012), leading to "mass use of PCs [personal computers], exponential growth in broadband Internet use, widespread use of mobile telecommunications, convergence between media, and content development" (Amaral 2007: 89). Following these technological trends, e-government allows what is called "e-participation".…”

“…Starting from this premise, and considering that the literature contains several examples of e-government initiatives, key factors of success, advantages and challenges to their implementation (e.g . Gouveia 2004a;Móran 2007;Phippen 2007;Čiegis, Gineitienė 2008;Nour et al 2008;Lee 2010;Rorissa et al 2011;Wangwe et al 2012) (further developments are presented in the next section), it should be highlighted that "the increase in technology and communication has changed some of [...] attitudes on the part of governments" (Evans, Yen 2006: 208). In particular, this change of attitude had (and still has) a direct impact on the way that administrative agents perform their daily activities, which in turn has a significant impact on the ability of governments to function well and provide citizens with better services.…”

Challenges in the Implementation of Public Electronic Services: Lessons From a Regional-Based Study

“…In this sense, it should be noted that the challenges and opportunities of e-government rely on its ability to electronically mediate and bring together the administrative, social and economic dimensions in order to promote participation and citizenship, usage and sharing. From this premise, the concepts of interoperability and network become important (Posch 2007;Ferreira et al 2012;Wangwe et al 2012), particularly in terms of individual contact with groups. These concepts are expected to surpass power conflicts, include a common language, and be able to facilitate the exchange of information and protocols.…”

The influence of information security on the adoption of web-based integrated information systems: an e-government study in Peru

“…E-government studies also examined the implementation of security and privacy policies and frameworks in various countries (e.g. see Wangwe, Eloff, & Venter, 2012;Wu, 2014). In addition, studies have examined users' perceptions of security on intention to use an online shopping system (Lian & Lin, 2008) and on perceived risk (see Bhatnagar, Misra, & Rao, 2000;Kim, Ferrin, & Rao, 2008).…”