A survey on postanesthetic patient satisfaction in a university hospital

Alshehri, Adel Ali; Alomar, Yasser; Mohammed, Ghali Abdulrahman; Al-Fozan, Mazen Saud; Alharbi, Mohammed S.; Alrobai, Khalid Abduraziz; Zahoor, Haroon

doi:10.4103/1658-354x.158499

Cited by 17 publications

(24 citation statements)

References 11 publications

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“…Our survey found a moderate overall satisfaction of patients (56.5%) which is less than another survey conducted in Saudi patients showing an overall satisfaction of 95.2%. [ 13 ] In the same context, another study conducted in Canada with 2730 patient showed overall anesthesia satisfaction as high as 98.9% of the patients. [ 14 ] These high rates were present in other studies with dissatisfaction rates down to >15%.…”

Section: Discussionmentioning

confidence: 98%

Patient satisfaction and experience with anesthesia: A multicenter survey in Saudi population

et al. 2018

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Background and Objectives:Patients’ satisfaction of anesthesia outcomes is a major part of the overall quality of health care. The aim of this study is to evaluate patient's satisfaction whether pre- or post-operative as well as overall impression using a multicenter prespecified survey tool.Methods:Three hundred and three patients who underwent surgery regardless the type of anesthesia were surveyed. The interview conducted face-to-face before surgery then within the first 24 h of surgery. We recorded all basic demographics of patients, the quality of postoperative symptoms control, and the impression about anesthesia team.Results:The overall satisfaction level was moderate (56.5%) with nearly half of the patients dissatisfied with their anesthetic care due to different reasons. Nausea and vomiting control was the most common postoperative reasons for dissatisfaction followed by pain control with 35.6% and 31.7%, respectively.Conclusion:Type of anesthesia, giving an informative visit to the patient, and the control of postoperative symptoms are the most important predictors of patients’ satisfaction.

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Section: Discussionmentioning

confidence: 98%

Patient satisfaction and experience with anesthesia: A multicenter survey in Saudi population

et al. 2018

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“…Other hospital satisfaction surveys have reported that satisfaction rates in anaesthesia is >85%. 8,10,[11][12][13][14] In our study only 76% of patients who experienced GA were satisfied whereas 100% of patients satisfied with SCBPB. But it is not absolute satisfaction, rather relative satisfaction to another group.…”

Section: Discussionmentioning

confidence: 81%

“…Adel Ali Alshehri et al 10 in their study found that there is a strong co-relation between pain and patient dissatisfaction. They also found similar co-relation between PONV and dissatisfaction.…”

Section: Discussionmentioning

confidence: 95%

Patient Satisfaction- A Comparative Study Between General Anaesthesia and Supra Clavicular Brachial Plexus Block in Forearm Orthopaedic Surgery

Sahu¹,

Mishra²

2017

jebmh

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BACKGROUND There are different types, factors and procedures in anaesthesia influencing patient's satisfaction. We have compared the satisfaction level between general anaesthesia (GA) and supra clavicle brachial plexus block (SCBPB) and studied few factors which influences the outcome of satisfaction. MATERIALS AND METHODS 50 patients of age more than 21 years who were admitted for implant removal of the forearm, included in the study. Those operated under GA during previous surgery, were given SCBPB during implant removal and vice versa. Questionnaires based feedbacks were taken twice separately for different anaesthesia they experienced. Statistical analysis was done using student's t test. RESULTS There is increase in satisfaction level in patients who were operated under SCBPB during present surgery over patients who were operated under SCBPB during previous surgery is 8.78% (*p<0.05). The increase in satisfaction level in present SCBPB group over previous GA group is 32.3% (**p<0.001) which shows strong statistical significance. In comparison between present SCBPB over present GA there is increase in satisfaction level by 14.67% which has a statistical significance at ***p<0.01. CONCLUSION Satisfaction level is more in SCBPB group than GA group. The satisfaction score in shivering, post-operative pain control and early oral intake is high in SCBPB group which indicates that these three factors influence the patient's satisfaction level.

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“…e participants in the present study showed a mean satisfaction score for surgery of 5.5 ± 2.8 points on a 9-point Likert scale, which was in contrast to many reports of patient satisfaction with surgery in surveys conducted immediately after surgery. For example, in a study conducted on patients who underwent surgery under general or local anesthesia at a university hospital, 95.2% of 353 respondents reported that they were satisfied with the anesthesia administration and surgery [36]. However, the same study also revealed that, among the major causes of patient dissatisfaction after surgery, postsurgical pain accounted for the largest portion.…”

Section: Discussionmentioning

confidence: 99%

Association of Cost and Medical Service Satisfaction with Korean and Conventional Medicine Use before and after Surgery in Postsurgical Patients: A Questionnaire Survey of Korean Patients with Postsurgical Pain Visiting Korean Medicine Hospitals

Lee

Kim

et al. 2020

Evidence-Based Complementary and Alternative Medicine

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This study aimed to assess the costs, health status, and medical service satisfaction with Korean and conventional medicine use before and after surgery of patients visiting Korean medicine hospitals for postsurgical musculoskeletal pain. The study population comprised patients who visited KM hospitals for the first time between June and November 2017 for persistent or recurrent pain and discomfort after low back, neck, shoulder, or knee surgery. Various validated questionnaires were used to collect data. A total of 100 participants were enrolled, and the majority had undergone low back surgery (n = 82). The participants had received 1.3 ± 0.7 magnetic resonance imaging (MRI) examinations and 2.4 ± 2.8 X-rays before surgery. Conventional interventions used before surgery were physical therapy (43%), medications (34%), and injections (28%), in descending order, while 48% of patients reported having received acupuncture 51.3 ± 81.1 times. The mean satisfaction score for surgery was 5.5 ± 2.8 points based on a 9-point Likert scale, while that for KM-based interventions was 6.3 ± 1.7 points. With respect to health-related information, the mean scores were 6.0 ± 2.2 points on the Numeric Rating Scale (NRS), 0.6 ± 0.2 points on the 5-Level EuroQol-5 Dimension (EQ-5D-5L), and 15.3 ± 10.2 on Beck’s Depression Index II (BDI-II). The mean score on the Oswestry Disability Index (ODI) in patients with low back pain was 40.1 ± 19.2 points. Work impairment, as measured using the Work Productivity and Activity Impairment Questionnaire: General Health (WPAI-GH), was 62.5 ± 47.8%, while activity impairment was 5.9 ± 2.6%. Participants tended to show low satisfaction regarding surgery and high preference for KM-based interventions. In particular, low back surgery patients reported high ODI scores, indicating high dysfunctional levels and poor prognosis after surgery. It can be inferred that it is therefore important to provide appropriate presurgical and postsurgical care for patients with musculoskeletal pain to improve pain, function, and quality of life.

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A survey on postanesthetic patient satisfaction in a university hospital

Cited by 17 publications

References 11 publications

Patient satisfaction and experience with anesthesia: A multicenter survey in Saudi population

Patient satisfaction and experience with anesthesia: A multicenter survey in Saudi population

Patient Satisfaction- A Comparative Study Between General Anaesthesia and Supra Clavicular Brachial Plexus Block in Forearm Orthopaedic Surgery

Association of Cost and Medical Service Satisfaction with Korean and Conventional Medicine Use before and after Surgery in Postsurgical Patients: A Questionnaire Survey of Korean Patients with Postsurgical Pain Visiting Korean Medicine Hospitals

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